eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 422 reviews with 4 stars · Clear filters

Shean A.
Nov 12, 2024
My service was awesome
My service was awesome. I ordered 3 jars of the Jamaican mango and lime coconut water hydrating & shine Jel. When I opened the box Jel was everywhere. A jar was completely opened and got on the outside of the other 2 jars. Very poor packaging.
Response from eCosmetics.comNov 12, 2024
Thank you for your feedback! We’re glad to hear you were pleased with the service, but we’re truly sorry that the packaging for your order didn’t hold up during transit. This does not meet our usual standards, and we sincerely regret any inconvenience caused. Please be assured that our shipping department carefully inspects items for quality before dispatch. We take your concerns very seriously and have reached out to you via email to resolve this. Our Customer Care team is available to assist you Monday through Friday, from 8 a.m. to 11 p.m. EST, and on Saturday and Sunday from 9 a.m. to 9 p.m. EST.
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Ayumi H.
Nov 6, 2024
Easy shopping and good deal!!
I got a really good deal for this shopping! :)
Response from eCosmetics.comNov 7, 2024
Thank you so much for your review and for choosing to shop with us! We’re glad you enjoyed the deal you received. Is there anything we could have improved that would have made this a 5-star experience? Our customer care representatives are here to assist you Monday through Friday, from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.
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Carla
Nov 2, 2024
Comments
I appreciate the prices and the availability of discounts and there's a good variety of products and brands. I was also incredibly happy that my order shipped the day after I placed it! MAJOR suggestion, though; it would honestly be really helpful to be able to sort categories by oldest to newest, newest to oldest, rating, etc. Just being able to sort by price isn't always helpful.
Response from eCosmetics.comNov 2, 2024
Thank you for the feedback. We are so glad that you had a positive experience, and that your order shipped quickly. As the satisfaction of our customers is our top priority, we are always happy to assist. We will be sure to relay your feedback to the appropriate department. If you have any other questions or concerns, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Iraima R.
Oct 29, 2024
It was great just got scared for a…
It was great just got scared for a second that I couldn’t see my purchased order after. I thought it was a scam.
Response from eCosmetics.comOct 29, 2024
Thank you for your feedback and 4-star review! We're glad to hear you had a great experience with us. We understand your concern about not seeing your order right away. Since it was placed using our guest checkout option, it won’t appear under your eCosmetics account. However, please rest assured that you will still receive all important updates regarding your order via email. Our Customer Care Representatives are here to help if you need any assistance. We’re available via email, chat, or phone Monday through Friday, 8 a.m. to 11 p.m. EST, and Saturday and Sunday, 9 a.m. to 9 p.m. EST.
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Dorothy H.
Oct 24, 2024
The ordering was easy from the computer
The ordering was easy from the computer
Response from eCosmetics.comOct 24, 2024
We're glad to hear you found the ordering process easy. Thank you for your positive feedback.
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Antoinette C.
Oct 22, 2024
Easy to use and great price
Easy to use and great price! I’ll know more once I receive my order.
Response from eCosmetics.comOct 22, 2024
Thank you for the feedback. Please let us know if there is anything else we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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MGB
Oct 21, 2024
Discounts are available
Discounts are available
Response from eCosmetics.comOct 21, 2024
Thank you for your feedback! We're glad to hear the discounts were applied successfully. If there's anything specific you think we could improve or if you have suggestions for us, we’d love to hear them. Your experience is important to us! We are also available to assist you quickly via email, chat, or give us a call at 1(800)349-8192. We are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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ANA G.
Oct 16, 2024
Overall the website is organized and…
Overall the website is organized and easy to access what you're looking for. The only thing is that there needs to be more availability of colors to all makeup including lipsticks, lip pencils, lip liners, etc. which is what I was looking to buy. Specifically MAC products.
Response from eCosmetics.comOct 16, 2024
Thank you for the feedback. Please let us know if there is anything else we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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