eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 422 reviews with 4 stars · Clear filters

Rosalina S.
Jan 14, 2025
The limit of one was a real bummer
The limit of one was a real bummer. And it being out of stock for 3 days and counting.
Response from eCosmetics.comJan 14, 2025
Thank you for your feedback, and we sincerely apologize for the inconvenience. Due to high demand, certain items may have stock limitations, which can lead to a limit on the quantity available per order. We are actively working to restock the item as quickly as possible and appreciate your patience. If you need further assistance, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Ethel D.
Jan 7, 2025
Older perfumes I like because they hsve been discontinued. Not in retail stores anymore.
I have been looking for this perfumed lotion nice & mild pleasant. I am greatful I found this site. I used this perfume for a while til it was removed from brick & mortar stores. Thanks
Response from eCosmetics.comJan 7, 2025
We truly appreciate you taking the time to share your positive experience with us. We're committed to offering a wide selection of high-quality products, and we're delighted that we could help you find this special item again. Your feedback means a lot, and we hope you continue to enjoy your purchases from us.
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Michelle P.
Dec 29, 2024
I expedited my package and it took almost 10 days to get there. Waste of money. You need to tell people how many days it will take if you pay more to have a speedy delivery. Disappointed
Web site easy to use but shipping method takes a long time.should try ups they deliver faster consistently. Usps is slow. Also very difficult to track.
Response from eCosmetics.comDec 29, 2024
Thank you for sharing your feedback with us. We understand how important it is to receive your order in a timely manner, and we truly apologize for the delay you’ve experienced. Our goal is to have the order delivered within 2–4 business days when using our expedited shipping service, and we completely understand your frustration that your package took longer than expected to arrive. It appears that the order was shipped on the same day the order was placed, and we did everything on our end to ensure it was processed promptly. Unfortunately, sometimes unexpected delays occur once the package is with our shipping carriers, which are beyond our control. We want to make sure your experience is resolved as smoothly as possible. One of our Customer Care Representatives has already reached out to you to assist with this matter and help resolve the issue. Additionally, our team is available to assist you anytime via email, live chat, or phone—Monday through Friday, from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.
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Karen N.
Dec 12, 2024
The prices are good
The prices are good! But what I really wanted was out of stock! So that was disappointing. Plus when I searched for a brand name product it didn’t give all of them! I had to specify the product and go through all if them.
Response from eCosmetics.comDec 13, 2024
We appreciate your feedback. We make every effort to ensure the merchandise on our site is in stock. However, if there is an item currently out of stock on our website, we would be more than happy to put you on an inventory notification list, or you can add your email under the product shown to be alerted when it is restocked. We strive to offer a wide selection of products and are constantly working to improve our inventory and search functionality. Please know that our customer care team is always here to assist you with any questions you may have.
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Customer
Dec 6, 2024
Quality brand name goods
The website has thousands of brand name goods and items listed, which is great but also quite overwhelming for someone like me. The filter button feature exist but I didn’t find it to be user friendly. I am sure the web gurus and people behind the scenes can add features to make it more palatable. Overall, I appreciate the quality, reasonable pricing, and the checkout process was a total breeze. Got an email within 24 hours letting me know my items were shipped, but the shipping is disturbingly slow (my package will arrive 8 days post shipment).
Response from eCosmetics.comDec 6, 2024
Thank you for your feedback. Please rest assured that our customer care team is always happy to assist you. We’re delighted to hear that you appreciate the quality of our products, the reasonable pricing, and the ease of the checkout process, and we apologize for the experience you had with the delivery. A customer care representative has reached out to you for further assistance. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Deborah T.
Dec 5, 2024
I had a positive customer service…
I had a positive customer service experience.
Response from eCosmetics.comDec 5, 2024
Thank you for your review! We are so happy to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
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Joanna
Nov 22, 2024
I would love more options of growth…
I would love more options of growth factors like Anteage, Calecim, Neogenesis, Plated.
Response from eCosmetics.comNov 22, 2024
Thank you so much for sharing your feedback! We truly appreciate your positive sentiments and your suggestions. Expanding our product offerings is always a priority, and we will gladly take your ideas into consideration.
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Judy F.
Nov 16, 2024
Good experience finding products but no delivery estimate
It has easy-to-find products and pretty good pricing. I wish you would give an estimated delivery date like many other sites do.
Response from eCosmetics.comNov 16, 2024
Thank you for your feedback! We’re happy to hear that you find our products easy to browse and our pricing appealing. We understand that an estimated delivery date would be helpful. For our standard shipping timeframe, our goal is to have your order out to you within 2–8 business days. This information is also available on our website under the shipping section for your convenience. If you need further assistance, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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