C. V.
Communication was great
Communication was great, in that I was able to receive a prompt reply, but not sure how the rest is. I ordered a fragrance a week ago that still hadn’t shipped out, and when I asked to cancel order since it was a gift, they did so quickly. Wish product didn’t take so long to ship out tho, I hesitate to ever take a chance and order from them again.
Response from eCosmetics.comNov 24, 2021
We sincerely apologize that our standard shipping time frame did not meet your needs for this order. Our company goal is to have your order out to you within 3-8 business days. We hope you will give us another chance in the future, as we value each customer.


