Nadra L.
Easy to navigate
Easy to navigate, but not very happy about shipping updates.
Response from eCosmetics.comDec 5, 2025
Thank you for your feedback. Please note that confirmation and tracking emails are automatically sent once an order has been approved and shipped. If you have not received these emails, we kindly recommend checking your spam or promotions folder, as they may have been filtered there. Your order remains within the standard 2–8 business day delivery timeframe and was shipped accordingly. A customer care representative has also reached out to you via email for further assistance. Our team is available Monday–Friday, 8:00 AM to 9:00 PM EST, and Saturday–Sunday, 9:00 AM to 7:00 PM EST should you have any further inquiries


