eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 422 reviews with 4 stars · Clear filters

LMNO P.
Oct 15, 2025
It's frustrating when items show up in…
It's frustrating when items show up in the search yet they are out of stock. An improvement would be to show stock status on product searches.
Response from eCosmetics.comOct 15, 2025
Thank you for your feedback! We’re always working on improving our site experience, and your input helps us do just that. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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ABBY S.
Oct 8, 2025
WAS HAPPY THEY HAD ONE OF THE PRODUCTS…
WAS HAPPY THEY HAD ONE OF THE PRODUCTS I NEEDED WISH THEY HAD CLASSIC BEIGE AS WELL
Response from eCosmetics.comOct 8, 2025
Thank you so much for your review! We’re glad you were able to find one of the products you were looking for. For any items we don’t currently offer, we have a section on our website where you can suggest products you’d like to see. We truly appreciate your feedback and look forward to seeing you again soon!
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Mark L.
Oct 8, 2025
Great selection, great customer service
Great selection, OK prices, a little slower shipping than other sites, but great customer service if there is a concern or problem. I buy from several frag shops weekly and eCosmetics has been a good option for me especially for several designer and niche houses sold out or unavailable on other frag sites.
Response from eCosmetics.comOct 8, 2025
Thank you so much for the 4-star review! We’re thrilled to hear that you've had a positive experience with our customer service and product selection. Regarding the shipping, the item in your order was a pre-order item, which is higher in demand and specially sourced. Because of this, the shipping timeframe for pre-order items is typically longer than our standard timeframe of 2-8 business days. We truly appreciate your feedback and support!
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Johnny B.
Oct 1, 2025
Good information about the product
Good information about the product
Response from eCosmetics.comOct 1, 2025
Thank you for the 4 stars! We’re glad you found the information about the product helpful and appreciate you taking the time to share your thoughts. Is there anything we could have improved that would have made this a 5-star experience? Please let us know. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Sarah
Sep 20, 2025
Si z e of perfumes are not accurate by…
Si z e of perfumes are not accurate by once.
Response from eCosmetics.comSep 20, 2025
Thank you so much for taking the time to leave us a review. We truly appreciate your feedback and are glad to hear that you had a positive experience overall. The size of the item you ordered is 3.3 oz. Occasionally, there may be slight variations in perfume packaging or labeling due to differences in manufacturing or international standards. While the product remains the same, these small discrepancies can sometimes make the size appear inconsistent. We appreciate your understanding and hope you continue to enjoy your purchase. A member of our Customer Care team has already reached out to you for further assistance. If you have any additional questions or need support, our representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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RS
Sep 18, 2025
Efficient company with good prices
Efficient company with good priced. Mailing took a long time though
Response from eCosmetics.comSep 18, 2025
Thank you so much for your feedback! We’re thrilled to hear you found our products well-priced and our service efficient. Our standard shipping timeframe is 2–8 business days, and we truly appreciate your patience as your order makes its way to you. We genuinely value your support and look forward to making your next experience with us a 5-star one! If you ever have any questions or need assistance, our customer care team is available Monday through Friday, from 8 a.m. to 11 p.m. EST, and on weekends from 9 a.m. to 9 p.m. EST.
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Amanda
Sep 15, 2025
Website has always been slow but it’s…
Website has always been slow but it’s worth buying from here with the awesome prices!
Response from eCosmetics.comSep 15, 2025
Thank you for sharing your feedback! We truly appreciate your support and are glad to hear that you find our prices worthwhile. We’re sorry to hear about the website speed and will continue working on improvements to make your shopping experience smoother. If there’s anything specific we can do to enhance your future orders, please let us know. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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IHS
Sep 11, 2025
Easy to navigate
Easy to navigate
Response from eCosmetics.comSep 11, 2025
Thank you so much for your 4-star review! We’re glad to hear you found our website easy to navigate. We’re always looking for ways to improve, and your input helps us make the shopping experience even better. If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know. Our customer care team is here to assist you Monday through Friday, from 8 a.m. to 11 p.m. EST, and on weekends from 9 a.m. to 9 p.m. EST.
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