eCosmetics.comReviews of ecosmetics.com

Response from eCosmetics.comSep 17, 2026

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our Customer Care team. We truly appreciate your support and would love the opportunity to make your next experience a 5-star one! If there’s ever anything we can do to assist. Please don’t hesitate to reach out as we are happy to help.

Response from eCosmetics.comSep 18, 2026

Thank you so much for your kind feedback and for complimenting our prices! We truly appreciate you taking the time to share your experience. Your feedback regarding our Live shows has been shared with our Live Team, and we’re grateful you took the time to let us know. Thank you again for your support and for helping us improve!

Response from eCosmetics.comSep 16, 2026

Thank you for sharing your feedback! We’re glad to hear you appreciate our pricing and promotions. Our standard shipping timeframe is an estimated 2–8 business days, excluding weekends and holidays. We appreciate your feedback regarding shipping times and hope to continue providing you with a great shopping experience!

Response from eCosmetics.comSep 15, 2026

Thank you for taking the time to share your experience and for giving us the opportunity to address your concerns. We sincerely apologize that the Parfums de Marly Delina La Rosée Eau de Parfum – 2.5 oz was missing from your order. We understand how frustrating and disappointing this must have been. We contacted one of our separate shipping facilities to investigate the missing item and sent an email to you on 9/11 offering a resolution. Unfortunately, it appears the email may have been filtered into your spam or promotions folder, and we sincerely apologize that this delayed the resolution of your concern. A member of our Customer Care team has reached out to you by both phone and email to assist with resolving this matter promptly. If you need to reach us, we are available Monday through Friday, 8:00 AM to 9:00 PM, and Saturday and Sunday, 9:00 AM to 7:00 PM EST.

Response from eCosmetics.comSep 14, 2026

Thank you so much for your review! We’re happy to hear that you had an easy ordering experience with us. If there’s anything we can do to make your experience a 5-star one, please let us know! If you need assistance, we can be reached via chat, email, or phone are Monday through Friday, 8:00 AM to 9:00 PM, and Saturday and Sunday, 9:00 AM to 7:00 PM EST.

Response from eCosmetics.comSep 11, 2026

Thank you for the feedback. We’re glad you found what you were looking for, and we hope the clear magnetic glue works well for you. We truly appreciate your support, and we’d love to make your next experience even better. If there’s anything we can do to make your experience a five-star one, please let us know!

Response from eCosmetics.comSep 11, 2026

Thank you for your feedback! We truly appreciate your support. If there’s anything we can do to further enhance your experience with future orders, please don’t hesitate to let us know. Our customer care representatives are available Monday through Friday from 8:00 a.m. to 9:00 p.m. EST, and Saturday and Sunday from 9:00 a.m. to 7:00 p.m. EST.

Response from eCosmetics.comSep 11, 2026

Thank you for taking the time to share your feedback! We’re glad to hear you received your first order. We appreciate you giving it a try and hope you’re pleased with your purchase!