Ann W.
I did not receive my order yet to…
I did not receive my order yet to review my experience
Response from eCosmetics.comDec 14, 2025
Thank you for your feedback. We sincerely apologize for any confusion or inconvenience. The email you received is an automated email that is automatically sent out once your order has shipped. Our standard shipping timeframe is an estimated 2-8 business days. Great news! Your order has been shipped as of December 12th. The carrier currently estimates delivery by December 22nd. A representative has reached out to you regarding your order. Please let us know if there is anything else we can do to improve your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.


