eCosmetics.comLooking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingShowing 422 reviews with 4 stars · Clear filters
Kathy C.
Customer Care was very prompt and polite and took excellent care of my requests. Thank you.
Response from eCosmetics.comDec 18, 2025
Thank you so much for your kind feedback! We’re delighted to hear that our Customer Care team was prompt, polite, and able to take excellent care of your requests. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
MaryB M.
Can’t wait to get my products
Response from eCosmetics.comDec 13, 2025
Thank you so much for your 4-star review! We are thrilled to hear that you appreciate the quality of our products and our good prices. We hope you love everything when it arrives. If there’s anything we can do to make your experience a 5-star one, please don’t hesitate to let us know. Our customer care team is here to assist you Monday through Friday, from 8:00 AM to 9:00 PM EST, and on weekends from 9:00 AM to 7:00 PM EST.
Anon
Fair price, easy ordering for new customer, and fast competent service when I had a question
Response from eCosmetics.comDec 9, 2025
Thank you for the 4 stars! We are so happy you had a positive experience, as we strive to provide excellent customer service. Is there anything we could have improved that would have made this a 5-star experience? Please let us know. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
mmg
I'm sorry that I really don't have time for reviews but I will say that your website was clear, I ordered easily and was informed immediately via email that it was received and then a bit later, that it was shipped. Great service. I hope I like the product. I don't answer future requests, don't take it personally. I just have other things to do with my time. Blessings, mmg
Response from eCosmetics.comDec 4, 2025
We appreciate you taking the time to share your experience. We're happy to hear that our website was clear and ordering was easy. We're also glad you were informed about your order status promptly. We hope you enjoy the product! If there is anything we can do improve your customer service experience or make it 5-Star, please let us know. Our Customer Care Team is available Monday through Friday from 8:00 AM to 9:00 PM EST, and Saturday through Sunday from 9:00 AM to 7:00 PM EST.
Diane
Easy to order. Good price.
Response from eCosmetics.comDec 4, 2025
Thank you so much for your review! We’re glad to hear that you found the ordering process easy and the price just right. We appreciate you ordering with us and look forward to serving you again!
Mary R.
I was able to order the perfume.
Response from eCosmetics.comNov 30, 2025
Thank you so much for your review! We’re glad to hear that you were able to place your order for the perfume. If there is anything more we can do to improve your experience or make it a 5-star one, please don’t hesitate to let us know. Your satisfaction is very important to us, and we’re always here to help with anything you may need. Our Customer Care Team is available Monday through Friday from 8:00 AM to 9:00 PM EST, and Saturday through Sunday from 9:00 AM to 7:00 PM EST.
Gloria Z.
Found a hard to find item. I do wish items were listed in a more cohesive manner. I put in powder puffs, but was given a variety of choices that weren't relative to what I wanted before I finally found powder puffs.
Response from eCosmetics.comNov 22, 2025
Thank you for your feedback and for sharing your experience with us! We’re glad you were able to find the hard-to-find item you were looking for. We appreciate your suggestion about making our listings more cohesive and will share it with our team as we continually work to improve. We hope your next experience with us will be even better!
Cheryl G.
Sales and consumer service was excellent and I am happy the order was changed to fit my needs.
Response from eCosmetics.comNov 18, 2025
Thank you so much for your kind words! We're delighted to hear that our customer service team was able to assist you. Your satisfaction is our top priority, and we sincerely appreciate you taking the time to share your experience. We look forward to serving you again soon!
