eCosmetics.comLooking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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CH
Had in less than a week. Confirmation email with tracking info made it easy to monitor. Prices very reasonable and way less cheaper than buying at the store or on Amazon
Response from eCosmetics.comMar 8, 2026
Thank you for your review. We are glad to hear you had a positive experience with your order. We strive to provide a smooth shopping experience and competitive pricing, and your feedback is greatly appreciated. We look forward to serving you again.
Lisa G.
I wasn’t able to find exactly what I was looking for so I settled for one I have tried before! Price was nice except for the extra amounts!
Response from eCosmetics.comMar 7, 2026
Thank you for the 4 stars! We appreciate you sharing your feedback with us. We are sorry to hear that you could not find the product you were looking for. We are continually adding new products, and our Customer Care team would be happy to look into this further for you. We would also like to clarify any confusion regarding the price of your product. A customer care representative has reached out to you via email for further assistance. Please don’t hesitate to contact us directly. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
RILEY, R.
I can only comment on your website. It could be better where finding ite I was interested in is concerned. The text was small and difficult to see. Other than that checking out and creating an account was easy.
Response from eCosmetics.comMar 5, 2026
Thank you for taking the time to share your feedback and for your thoughtful review. I’m glad to hear that creating an account and completing checkout was a smooth and easy process. Your comments about the website layout, including the smaller text and difficulty finding certain items, are truly appreciated. Feedback like this is very helpful and helps highlight areas where the browsing experience can continue to improve. Your input means a lot, and it’s the kind of feedback that helps make future visits even better. Hopefully, your next experience will be a full 5-star one.
Julio M.
Que me lo dejen en mi apartamento número 7 ok
Response from eCosmetics.comMar 4, 2026
Thank you so much for the 4-star review! We have confirmed that your apartment number is included in the shipping address for your current order. We’ve also sent an email with your tracking details so you can monitor its journey! If there’s anything we could have done differently to make this a 5-star experience, we would genuinely love to hear your feedback. Our goal is to ensure your next experience with us is absolutely a 5-star one! Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Maureen F.
good answer ponle.
Response from eCosmetics.comMar 3, 2026
Thank you for your feedback! We truly appreciate you taking the time to share your experience. We look forward to your next order with us.
John M.
I found the excessive emails before I even received my product a little annoying. But after writing my initial review, the company reached out to me. They apologized and helped me reduce the number of marketing emails. The product was received on time and with care in packing. I have to admit that their politeness if reaching out was welcomed in a time of most sites having terrible support. Thank you eCosmetics.
Response from eCosmetics.comFeb 25, 2026
Thank you so much for updating your review and sharing your experience! We truly appreciate your feedback. We completely understand how excessive emails can be frustrating, and we’re glad we were able to assist you in reducing them. We’re also happy to hear that your order arrived on time and in perfect condition. Your kind words about our team mean a lot to us, as we always aim to provide a positive experience for all of our customers. Thank you again for your understanding and for giving us the opportunity to make things right. We look forward to seeing you shop with us again!
RMD
Was a bit challenging to navigate to product u wanted to purchase & customer & billing data had to be re/entered SEVERAL times before purchase would go thru
Response from eCosmetics.comFeb 25, 2026
Thank you for your feedback. We sincerely apologize for the challenges you experienced while navigating our website and during checkout. We understand how frustrating it can be to re-enter your information, and we truly regret the inconvenience. Your feedback is extremely valuable to us, and we have shared it with our team to help improve the overall shopping experience. A customer service representative has also reached out to you directly to provide further assistance. We greatly appreciate your patience and support. If you encounter any issues in the future, please don’t hesitate to contact us via phone, chat, or email. Our hours of operation are Monday–Friday, 8 AM–9 PM EST, and Saturday–Sunday, 9 AM–7 PM EST.
Nyla G.
Difficult to get confirmation, but otherwise fine
Response from eCosmetics.comFeb 16, 2026
Thank you for your feedback! We truly appreciate you sharing your thoughts and are glad that, overall, your experience was good. For reference, we normally send an email confirmation once an order is placed and a tracking email once the order ships. Sometimes these emails may end up in your spam or promotional folders, so we recommend checking there as well. We truly value your experience and would love the opportunity to make your next visit a five-star one.
