eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

Showing 118 reviews with 2 stars · Clear filters

Jeanette C.
Jan 3, 2022
I am still waiting for the product
I am still waiting for the product. I have not received a confirmation email to my order. I have no idea when it will be arriving. I want to be able to track the package, and how it's being delivered. You charged my card, why haven't I received anything from you? A little annoying.
Response from eCosmetics.comJan 3, 2022
Hello and thank you for placing an order with us. We've looked into your order and noticed it was placed this weekend January 1st. We apologize that you did not receive your confirmation email. It is possible our email was sorted into your spam folder. Our company goal is to have the products to you within 3-8 business days. Once your order has shipped, you will receive an email containing your tracking number. The charge you are seeing is only pending, we only collect the purchase amount once an order has been shipped. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business.
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KAELEN L.
Dec 22, 2021
Lack of updates
No shipping update, delivery outside of estimation window.
Response from eCosmetics.comDec 23, 2021
Thanks for your feedback. Our goal is to have the products to you within 3-8 business days. According to your tracking information, this is expected to arrive within that time frame. A representative has reached out to assist you further. Please feel free to contact us as well. We are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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michael M.
Sep 15, 2021
Used a coupon code
Used a coupon code. It was accepted and when I placed the order it disappeared. Paying full price. Company couldn't do anything they said
Response from eCosmetics.comSep 16, 2021
We are very sorry to hear that you were unable to use your coupon code. We were happy that we were able to rectify this with you today and provide you with your discount. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please let us know if you have any other questions or concerns.
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Anonymous
Sep 3, 2021
I love this shampoo but unfortunately…
I love this shampoo but unfortunately the packaging was a mess. The cap on the bottle came partly open and Was spilling already so I lost part of my product. There should be a seal on the bottle itself. I’m not happy with your packaging whatsoever.
Response from eCosmetics.comSep 3, 2021
We are sincerely sorry to hear about this issue and we would love to resolve this for you. We offer 100% satisfaction guaranteed, and a representative has contacted you regarding this. Please contact us and let us know how we can rectify this.
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SL W.
Jun 16, 2021
I bought the In Styler thinking it…
I bought the In Styler thinking it would help my course, weird hair. Seems the only way i can have any "control" over my hair is to set it in rollers and i am so tired of the rollers and wearing them to bed. Apparently the In Styler is not for me. It made my curled hair straight but i couldn't get the hair to curl or have waves. I loved the guard it came with and didn't burn myself but i only tried the In Styler for 20 mins. It just made my hair look terrible.
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M W.
Apr 24, 2021
I did the allergy test because I have a…
I did the allergy test because I have a scalp disease. And within 24hrs,I had itching in the spot tested.
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Elia B.
Mar 30, 2021
Product Very expensive
My friend has a lipstick 💄 that I like. So I decided to order one, The color is pink and there is not much more information. I paid about $26 for a product that is not even pink or the quality of the one my friend has. Hers is kind of mate. This one is totally the opposite and online looks pink color when I received it is more like 🍇 color. Very disappointed 😞.
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Haley
Mar 3, 2021
2 Stars
Package arrived late and the product inside was open and leaking.
Response from eCosmetics.comMar 4, 2021
Thank you so much for your order! We are sorry to hear your order arrived in an undesirable condition. We have reached out to you regarding your order and hope our resolution was satisfactory. Please, let us know if there is anything else we can do to better your experience, as we greatly value your business.
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