Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
ecoshieldpest.com
Website
ecoshieldpest.com
Category
Plumbing & Sanitation
Location
Chandler, Arizona
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Do NOT trust EcoShield Pest Solutions or their door-to-door salespeople.A slimy, ruthless salesman named Gauge (last name unknown) showed up at my door and pushed me into signing. He was aggressive, high-pressure, and completely downplayed or hid the real terms. Once you try to cancel, they hit you with a cancellation fee even though the salesman made it sound easy to walk away.These door-to-door guys are trained to be slick and ruthless. They get you to sign on the spot, then the company turns around and demands money just to get out. Classic bait-and-switch.Save yourself the headache and the stress. Send them packing the second they knock. I regret ever opening the door to Gauge and EcoShield.
EL
ethan L.
Theft by saying they did the service.
The technician showed up never got out of his van and said he did the job. Then i receive a text message wanting to rate his service and had to call and cancel and got horribly english speaking reps , and was put on hold twice. Do not use this service. It's a scam
RA
Ryan A.
Get your cancellation in writing and send it certified mail
Cancelled within the 3-business-day window using the exact method EcoShield's own text told me to use ("Reply '9': You wish to cancel your contract"). They acknowledged receiving it, then refused to process it. A rep texted: "We do need to speak with you over the phone in order to resolve your request in full."
I called the number they provided in writing, 888-744-1284. It didn't reach EcoShield. It reached an automated marketing system pitching medical alert devices, insurance, prescription plans, home security, and a competing pest control offer. When I said "Cancellation" and named EcoShield, it said "I'm not finding a match for your request."
I have a recording. Complaints being filed with the Virginia AG, VDACS, BBB, and FTC.
If you sign, get your cancellation in writing and send it certified mail.
EV
eva
STAY AWAY...SUCH A SCAM BUSINESS...
STAY AWAY...SUCH A SCAM BUSINESS...
1. The concept was forged not my initials and not my signature.
2. The guy at the door told me its one time charge for 4 service visits. Which is not right its evey time $189.
3. Ants come back and I called to get respray which was a nightmare with the lady on the phone, she is extremely unpleasant.
4.best of the best..... same lady didn't want to cancel the contract. Finally she agreed that I can cancel it and tells me I owe $50 for cancelation fee. Ok. But this morning I get a bill for $200. Cancelation fee. .
SCAM SCAM.AND THE SPRAY THEY USE IT DOSEN'T WORK I STILL HAVE ANTS AFTER MULTIPLE VISITS...
NM
Nancy M.
They don't tell you about the early…
They don't tell you about the early termination fee of $250! If you don't want all of the yearly treatments, that's their threat. I had one treatment left and had to take it to avoid their insane fee. Never again.
Nancy M.
CI
Cindy
I am extremely disappointed with my…
I am extremely disappointed with my experience with EcoShield\. I originally switched from Proof because I was told EcoShield would provide better service, but honestly, I regret leaving Proof\. With Proof, whenever I had an issue, they took care of it properly and the resolution was always what I expected\. I never felt like I had to fight to get the service I was paying for\.
With EcoShield, the service did not meet my expectations, and I ended up having to remove the webs myself\. When I contacted customer service because I was unhappy and wanted to cancel, I felt like my concerns were dismissed\. Their solution was simply to send someone back out and “do it right,” but they were unwilling to waive the charge even though I was unhappy with the service I already received\.
What is even more frustrating is that I was told by the representative that this was not a contract\. Now I am being told that I am committed to a long\-term agreement and could be charged a termination fee\. I feel like I was misled when I agreed to the service\.
I have wasted so much time making calls, sending emails, and repeatedly explaining the same situation, only to feel like I am getting nowhere\. The customer service experience has been extremely frustrating\.
**I honestly regret leaving Proof\.** Proof always handled my concerns, did the job right, and gave me a resolution that met my expectations\. I switched because I thought EcoShield would be better, but unfortunately my experience has been the complete opposite\.
I am sharing this review so other customers can make an informed decision before signing up\. Based on my experience, **I would not recommend EcoShield\.** Dont listen to Niko!
TF
Trinity F.
Horrendous
Horrendous. Another scam and ponzy scheme. Just know it’ll be IMPOSSIBLE to cancel and will go to collections!!!! They don’t give a d***
JK
John K.
Horrible Company
Technicians are friendly, but other that that I have nothing positive to say about Eco Shield. I have been trying to cancel my service for 11 months but they keep sending me emails, Phone call and texts trying to get me to continue using them. Plus, everyone you talk to is overseas in a call center reading off a script.
One of the most annoying and dishonest companies I have dealt with!