Chris V.
They will sign you up for a…
They will sign you up for a subscription and will try everything to keep you paying monthly
Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Chris V.
They will sign you up for a subscription and will try everything to keep you paying monthly
Karen Barone, Realtor, MBA, A.
DO NOT USE! This company is absolutely FRAUDULENT. I even wonder if they have a license to practice pest control. I am a Realtor for over 10 years and have never run across a company so inept, deceptive, and incapable. They told the buyers there were "rodents living in the attic" and other "signs of loaded droppings and termites". A very reputable company I had check found absolutely NO signs or issues with pests. Stay away - this company needs to GO OUT OF BUSINESS!!
Mary L.
I have had a very good experience with conscientious service here in Minnesota. Ants are gone and muddabbers are greatly reduced. I haven’t seen a box elder bug. They did a great job replacing our attic insulation, cleaning up behind them everyday of a three day job. We can feel the difference in our home cooling this summer. They even helped with the voles in our yard. I have had them for two years now and am very pleased.
Rohiwho
Last year, we had a lot of pest issues, including spiders and yellow jackets, but mostly, we had a huge mouse invasion in our garage and in our vents in the ceiling due to new construction going on next to our neighborhood. We contracted with Ecoshield Pest Control for a year. While they did seal off the garage mouse entrances (the ONLY positive), they only set traps around for the mice inside the garage, which they mostly avoided, and continued to live in our garage anyway. Ecoshield checked for mouse access points to our vents but said there weren't any. They found mouse tunnels in the insulation of our attic, and we paid thousands of dollars last summer that we did not have to spare, to have them put in insulation that was "mouse proof" according to them. I found out after they finished the job that they had cut a hole in my daughter's window screen to gain access to the house, which is something we are not able to replace. The other daughter complained that after they blew in the new insulation, there was no air getting to her room. When we had our vents cleaned, the guy found 4 bottles of caulking just inside her vent! They weren't there before. She still isn't getting air in her room. Over the past year, I kept written notes about the problems we had with Ecoshield and ended up with 5 pages. I didn't even log everything. You cannot contact the local office directly but rather are routed to a central location which is all answered by foreigners, who were very difficult to understand at times. Many times, I would set up an appointment time with them on a day and time that was good for me, only to have them fail to show up. When I would call (central location again), I would be told that they had arbitrarily changed my date and time, without even talking to me first or letting me know, to a time that wasn't possible for me to be there! This happened repeatedly. NO COMMUNICATION with me!! We finally got rid of the mouse problem in the garage by buying poison ourselves and setting it all around the garage. The ones in the vents continued to live on. We had Ecoshield come out 3 times and tell us each time that there were no mouse access points to the vents, yet they continued to enter somehow and get in the vents. We have 3 indoor cats who kept them out of our house itself, fortunately. We finally ended up with a feral cat who moved onto our porch outside and he started catching the mice around our house. It has been several months now since we have heard any mice in our vents, so apparently, the feral cat has taken care of the problem that Ecoshield didn't. I'm sure the access point must exist however and that mice COULD re-enter the vents anytime they want and are able get by the feral cat outside. The last time we had an Ecoshield person out to check our vents was about two months ago. He looked in our attic and said that they had again tunneled through our insulation. I asked how that was even possible since everyone from Ecoshield who had blown in the new insulation had promised us that it was "mouse proof" and that there was "no way" that any mice could tunnel through it. That Ecoshield person apologized for any confusion and said that the insulation is NOT mouse proof!! As for the bug treatments, even after the treatments, they continued to live on. The treatments did little to nothing to get rid of the spiders and yellow jackets. We wasted THOUSANDS OF DOLLARS for NOTHING!!! Both my husband and I are disabled and on a very limited income and are FURIOUS about their lying to us and all their shenanigans. Do NOT use this company!! They are HORRIBLE!!
DeeDee A.
This company is absolutely terrible! They deceive you into signing a contact form and then impose an exorbitant $250 fee for cancellation. Despite my request for them to proceed with the final spraying and my willingness to pay, they persistently harassed me until I complied. Additionally, they failed to show up for the final spraying when my contact would have expired. Please be cautious and avoid this company at all costs!
Jamie K.
This company has been a nightmare. They lie just to get you to sign the contract. The contract is ambiguous when trying to dispute it. They tell you it does not auto-renew, but it sure does. They destroyed my property, lawn and electrical box. Left lots of trash in the yard. Manager ignored my attempt to have them rectify this, even after sending photos. I tried cancelling my last service, but it was cheaper to get the service. Rep said contract was over after last service. They show again without the normal text reminder. I tried to dispute. Back to the contract you have to cancel in writing or they keep coming, but it's not auto-renewal. Still would not address the damages after bringing it up again. Said I had to show proof of financial damage. Okay - got the proof. And all along, I never noticed pest control improving. Same annoying ants, centipedes, beetles, spiders, fleas and ticks stuck around. So at minimum, if you have these bugs, don't use these guys. Trash company, trash service
Stan
Horrible company, sneaky and pressure tactics to get your business. The first guy who came out to spray for pest control was very courteous, respectful, and detailed. The mosquito tech came out the following day, pulled in the driveway, walked over to the culvert, looked around, and departed. I was informed that he did a detailed mosquito fogging around the property. I literally watched the Tech on my Ring cameras do nothing! I confronted the company, and they claimed he performed the fogging. I had to laugh at them because I have video evidence. Once I stated I had video, they immediately said, "We will be right on this and have someone out there." It's been over a week, and there's been no contact. Please be aware of this deceptive business.
Kat
Company promises free touchups/100% guarantee, rep ghosted me when I still had pests after first two "egg cycle" visits. No one came out. Reached out twice with no response. Then I found out he lied about "hassle-free cancels" if it didn't work after first 2 visits; company tried to charge full cancellation fee to my credit card even after I rescinded authorization to charge. At $200/visit poor customer service is just obnoxious.