Zenitram Andromeda C.
I ordered the wrong part and was able…
I ordered the wrong part and was able to return the part I ordered and get the right part for my bike.
Our mission is to deliver an exceptional riding experience through technologically advanced, beautifully designed, and uncompromisingly high-performance electric bicycles and customizable accessories. We are committed to setting the industry standard in customer support, offering premium warranty coverage, a reliable service and repair network, and real-time response capabilities across North America. This mission defines not only eclio USA, but the global vision of eclio worldwide.
Eclio Bike (ecliogo.com) has 22 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 13 reviews with 5 stars · Clear filters
Zenitram Andromeda C.
I ordered the wrong part and was able to return the part I ordered and get the right part for my bike.
Chris A.
Great customer service
Robert P.
Excellent so
Mitchell
My Experience with the Team was Incredible! I left a comment about how trying to buy a bicycle for my daughter for her she wanted for her middle school promotion to High school with principal honors and a 4.0 GPA in a well known large corporate retail chain. My Daughter an I were embarrassed and feel we were discriminated against, While posting our story on Facebook, Where team member Oliver from Eclio reached out personally and gave us a human response by saying no one should have to go through that type of experience when buying anything especially a gift. So Oliver went back to his team and shared our horrible story with them and he got back to us with a few options of purchasing one of their E-Bikes. We weren't expecting anything but sympathy, but with the options and the fact we were on a strict budget , They made us a few affordable offers, which we were able to proceed with a purchase of an Eclio E-Bike from one of the options! 😀, We never thought we would be able to afford an e-bike but the humanity of Eclio Team gave us this wonderful opportunity in purchasing a high quality Eclio e-bike. My Daughter is so excited to start High School on her very own Eclio E-bike. First day of riding a local police officer stopped us and helped her with safety precautions like fitting her helmet and adjusting her seat, explaining. her the rules of city ordinance and accessories we need for her safety and safety of others . Bottom line Eclio gave us A Wonderful Opportunity for Transportation for my Daughter for years to come . Thank You Oliver for making this all possible. We would recommend Eclio to Everyone because they have a heart. ❤️ Kindest Regards, Mitchell G.
Deborah B.
Package was delivered right on time. No problems so far
Peter S.
Awesome I got the eclio f02 had it a week now and have put 80 miles on it. It's so crazy comfortable I could believe it charge is long but whatever it's a big battery. I was able to do the unlock process but with city laws had to change it back. I emailed them and they got back the next day it was nice. But really I can't stress to you how much I love this bike I tested in grass, sand, dirt rock gravel. Never had one issue there was also a hill that's like pretty tall i went up in grass never broke speed. Way bigger than I thought thank God cuz I'm 6 foot fits me so perfectly. It has crusie control too. Awesome bike can't get enough of it.
Response from Eclio BikeJul 3, 2026
Wow, 80 miles in your first week! Thank you for such an awesome and detailed review. We are incredibly happy to hear that the Eclio F02 is a real head-turner for you and fits your 6-foot frame perfectly. It’s great to know that the comfort, cruise control, and overall power on hills and rough terrains are living up to your expectations. Enjoy the long rides, and welcome to the Eclio family! 🌟
Marzena G.
Very good costumer
Response from Eclio BikeJul 3, 2026
Thank you so much for the 5-star rating! We truly appreciate your support and are so glad to have you as a valued member of the Eclio family. Happy riding!😉
Tara R.
Speedy communication with original item not available and speedy delivery.
Response from Eclio BikeJun 12, 2026
Hi Tara, 💙Really appreciate you taking the time to leave us a review. We know it wasn’t ideal that the original item was unavailable, so we truly appreciate your understanding and flexibility throughout the process. We’re glad we were able to get everything sorted out quickly and get your order to you fast. Thanks again for your support — we hope you’re enjoying the bike!🫶🏻