eBagsReviews of ebags.com

This company's customer service is absolutely the worst. I will never buy from this company again.

Ordered a bag indicated in stock. One month later no sign of delivery. Received an email saying order had been cancelled. No apology or reason given, email for supposed customer service bounced. Appalling service.

They do not honor price matches for most of the big web vendors like Overstock.com, so check the big sites first before shopping there. Also, customer service is very poor, they don't have much power to help other than saying "I'm sorry". Bottom line - skip it unless the price is truly the best, but shop a lot before you go there.

$300 bag fell apart in 1 month. Customer service could have cared less

My friend wanted this specific Isaac Mizrahi Mini Satchel bag. So I decided to get it for her as a late Christmas present. I ordered it from Ebags since they have special promotion of 20% off. I was happily able to use it. The bag looks really great. Genuine leather and it has a dust bag included. The only problem I encountered is that I felt scammed by Ebags. The receipt included in the package says that the price of the bag is 75% off of the original price listed on their site. So even if I got 20% off, I still paid way more than what the bag's real price. This is why I don't recommend to get any product here. You could look for this same item in a different online shopping site for the right price. I actually found the same bag in Amazon same discounted price of 75% off of original. Don't be fooled by their free shipping and other promotions. I'd never purchase anything here again. Very disappointing!!

Do NOT order from ebags.com if you are in Canada in case you have to do a return! I had to return the bag I ordered in Nov 2015. It took numerous calls and 2 weeks to finally receive the return instructions. The return involved driving to the other side of the city after work (1 hour) to the DHL office that is not open on weekends. No one could explain why the return shipping was $40 when the original shipping was $20. I also had to pay for the original shipping. So, the return ended up costing me $60 on a $100 bag!!!! And, in the end, the amount refunded was less than the amount I paid for the bag (probably due to the weakening Canadian dollar)

small one sent. bs 3rd world customer service...pulling same stunt on amazon...DO NOT ORDER FROM EBAGS ...SCAMMY BAIT AND SWITCH..SCUM

i have had pretty good experience with bag pricing and shipping. try returning something and thats where the problems start. you are much better off with amazon or zappos