La Di I.
Haven’t received hair
Haven’t received hair , email confirmation or a WhatsApp response I’ve spent almost 400. And would like not to feel I’m being scammed I’ve ordered my three bundles plus closure for an event. Is the company real should I file fraud w my bank? Please help and if it is real please be more proactive w your customer base and I see your response which is not true I’ve emailed three times w the confirmation and proof of purchase and still nothing!
Response from Eayon HairOct 10, 2025
Thank you for reaching out — we’re so sorry for the worry this has caused you! 💛 We’ve checked our system carefully but couldn’t locate any order under your name or email yet. Could you please provide your order number or the email address / full name used at checkout（Gmail: [email protected]). Once we have that info, we’ll immediately look into it and confirm your order status for you. Eayon Hair is a legitimate brand, and we always make sure every customer receives their hair or a proper resolution. 💕 Once we receive your order details, we’ll fast-track the investigation and update you right away. Thank you so much for your patience — we’ll get this sorted for you ASAP! ✨