Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair reviews

1,756 approved reviews, newest moderated first

OLUWABUKOLA
Jun 21, 2026
Not received the package yet but I have high hopes
Not received the package yet but I have high hopes. Good customer service quick response as well very friendly customer service.
Response from Eayon HairJun 22, 2026
Thank you for your kind words! We're so glad to hear that you've had a positive experience with our customer service team so far. We truly appreciate your patience and trust in us. Please rest assured that your package is on its way, and we're confident it will meet your expectations. If you need any updates on the tracking or have any questions, feel free to reach out anytime—we're always here to help!
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AS
Jun 18, 2026
Horrible experience!!
Horrible experience!!! Do not buy from this company. I am about to report them to the consumer department in the US. They sent me hair that had mold and I returned it the same day. They have not returned my money and instead are sending me emails asking for reviews. It’s been over three and half weeks now. Frauds!!!
Response from Eayon HairJun 22, 2026
We are truly devastated to read your message, and we sincerely apologize for the distressing experience you've had. This is absolutely not the level of service we strive to provide, and we completely understand your frustration. First and foremost, we want to assure you that your concern is being taken very seriously. Mold on hair products is completely unacceptable, and we are deeply sorry that you received a defective item. We also acknowledge that the delay in your refund is well beyond our standard processing time, and we fully understand why you feel let down. We have located your order and are currently investigating what went wrong with both the quality check and the refund process. Please rest assured, we are not ignoring your case.
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Xania M.
Jun 17, 2026
Good customer service and thoughtful
Good customer service and thoughtful, If there's a problem they are concerned and helpful with solving the issue.
Response from Eayon HairJun 22, 2026
Thank you so much for your kind words! We're truly grateful for your trust and understanding. Our team always does our best to support our customers, and it means the world to us to know that you've felt cared for. Whenever an issue comes up, we see it as our responsibility—and our honor—to help resolve it as quickly and thoughtfully as possible. Your feedback encourages us to keep improving. We look forward to serving you again in the future!
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Queen M.
Jun 17, 2026
5-Star Customer Service Experience
I cannot thank Rose enough for her outstanding customer service! I placed my order on 6/13, and the tracking information showed that my package wouldn’t arrive until Friday, 6/19 at 10 PM. Since I had an important hair appointment on Thursday 6/18, I reached out through WhatsApp hoping there might be something that could be done. To my surprise, Rose responded quickly and was able to expedite my shipment even after it had already left the facility. I honestly didn’t think that was possible! Thanks to her help, my package arrived today; days earlier than expected. Rose went above and beyond to assist me, and her professionalism, responsiveness, and willingness to help made all the difference. Eayon Hair is lucky to have someone like her on their team. Thank you again, Rose, for making sure I received my order in time. I truly appreciate you!
Response from Eayon HairJun 17, 2026
Thank you so much for sharing your experience! We're truly touched by your kind words. We're incredibly proud to have Rose on our team. She always goes the extra mile to make sure our customers are taken care of, and we're so glad she could get your package to you ahead of time. Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Rose personally. We look forward to serving you again soon!
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Rahel
Jun 15, 2026
100% positive experience
only made absolute positive experiences with eayonhair.com! great quality products, amazing and helpful customer service, fast delivery! <3
Response from Eayon HairJun 17, 2026
Thank you so much for your kind words! We're thrilled to hear you had a 100% positive experience with us. It means a lot to know you love our products, appreciated our service, and enjoyed fast delivery. Your satisfaction is what we work for every day! We truly hope to see you again soon. If you ever need anything, we're always here to help.
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Kayo
Jun 9, 2026
Is this even human hair?!?!?
I don’t like this hair for boho. It’s cute, but it feels like it’s not human. I dyed it jet black, and it feels like low quality. I recommend YG Wigs for boho hair. I should’ve reordered from them. 😖 Delivery and communication 10/10 Hair quality 3/10
Response from Eayon HairJun 11, 2026
Sorry to hear you're disappointed with the hair. We totally get your feedback about the texture and color quality. We'll take your thoughts seriously. Hope you find perfect boho hair next time!
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Kerri W.
Jun 9, 2026
Hair is perfect
Hair is perfect! So beautiful! And quick shipping was a plus!
Response from Eayon HairJun 11, 2026
Glad you love the hair! Thanks so much for your nice feedback 😊
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Gladys N.
Jun 9, 2026
Excellent customer service
Excellent customer service. I needed my shipment expedited. Eayon responded within a few hours on a Sunday night and expedited my order. Communication with Luna at Eayon was very pleasant. Also love the high quality of the product.
Response from Eayon HairJun 11, 2026
Thank you so much for your kind words! It was our pleasure to help expedite your order. Glad you're satisfied with both our service and product quality. Looking forward to serving you again!
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