brandy F.
I initially did a review based on the…
I initially did a review based on the presentation of the packaging and the hair. As I stated before, I felt like the hair texture was not what I ordered nor was the fullness of the hair what I anticipated. After receiving a consultation from a licensed stylist, I was informed it wasn’t even authentic Burmese hair which is what I ordered. Please do not buy from them.
Response from Eayon HairJan 3, 2025
Dear Valued Customer, We sincerely apologize for your disappointing experience with our hair product. We take quality concerns very seriously, especially regarding texture authenticity and product specifications. We understand your frustration about receiving hair that doesn't match your Burmese hair order. We would very much like to investigate this matter thoroughly and make it right for you. Could you please provide your order details so we can look into this specific case? Please contact our customer service team at [[email protected]] with your order information. We want to address your concerns properly and ensure you receive the exact product you ordered. We value your feedback as it helps us maintain our quality standards. We will use your experience to improve our quality control processes. Best regards, Eayon Hair Team