Eating healthy shouldn’t mean missing out on the snacks you love. We ❤️ candy. It’s more than just satisfying your sweet-tooth... it’s a sweet, nostalgic feeling. When we set out to make gummies with less carbs, sugar, & calories than regular candy, we knew they also had to taste just as good as the original.
Shameless Snacks (eatshameless.com) has 798 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
eatshameless.com
Website
eatshameless.com
Category
Food Production
Listed on Five Star Index
2026
About these reviews
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The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Ordered 10 bags, received 5. No one from customer service has responded. Would not recommend purchasing directly from them . Still no response from customer service. But received the rest of my order today. So ill change my rating to a 3.
Response from Shameless SnacksJan 12, 2026
Thank you for your feedback. We do see that you attempted to contact our customer service team several times on Friday. We apologize that we were not available at that time due to high customer volume, and we are closed on weekends.
Our records show that customer service reached out to you today (Monday), at which point you let us know that you had received your full order and no longer needed assistance. We’re sorry we weren’t able to respond as quickly as you would have liked, and we truly do our best to support our customers as promptly as possible.
DG
Diane G.
Refunded for items I was charged for but never ordered
Update 1/12/25: Took many emails and finally a reply from the Director to rectify this mess. I shouldn't have had to go thru this in the 1st place, but I am satisfied my money was refunded and was allowed to keep the candy. PLEASE be careful when ordering to ensure you know the total price before purchasing. Hopefully they wll check on the issue I and others have had with being charged for candy that was not ordered & fix the glitch (?) using Paypal to pay, so there will be a chance to truly confirm the items ordered. I may do another review of the candy itself after trying it.
Prior review: Thought I'd give this keto candy a try. All I ordered was 5 bags (3 Watermelon & 2 Peach) and the box of trial bags for $26.95 (only because I wanted all of the "add-on" boxes to STOP!), and was waiting for a confirmation page to see the total (so I could figure out how to put it in my BUDGET!) and if the shipping was truly free as it had said. But there WAS NO CONFIRMATION PAGE before I was charged!?!
I had to get a password to even see "my order", and THAT is how I saw that it seems the 2nd charge in my Paypal account is for a SUBSCRIPTION?!? For 35 bags of candy??!
NO. Absolutely NOT. I did NOT subscribe. At least not knowingly! Why do you not give a chance for people to SEE the total of an order and then CONFIRM the order!?!
I am LIVID right now. I hate it when a company feels they have to trick people into purchasing their product. I do not have that kind of money to use on CANDY! Bot Emails say they can't change an order once confirmed, but there WAS NO CONFIRMATION!
Bot offered me a 30% refund to keep the stuff.... NOPE. I'll be sending it ALL back, as I now have a really BAD TASTE in my mouth from Shameless. I'll be sharing info about how Customer Service does not exist at Shameless to anyone who will listen. I should've read the complaints. Also discovered it's MANUFACTURED in CHINA!?!
Shameless should be ASHAMED for tricking people into spending an EXORBITANT amount of money on their "Shameless" candy.
DMGarrick
Sent via the Samsung Galaxy S20 FE 5G, an AT&T 5G smartphone
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Response from Shameless SnacksJan 8, 2026
Thank you for sharing your experience. We’re truly sorry for the frustration this caused and understand why this situation feels upsetting.
We want to clarify that our checkout does include an order summary and subscription details prior to purchase; however, we recognize that this may not have been clear or easy to notice, and we sincerely apologize if the process felt confusing or misleading. That was not our intention.
We can confirm that no changes can be made once an order is fully processed, but we absolutely respect your decision not to keep the order. Our Director of Customer Service will contact you personally and, in accordance with our return policy, we will ensure the issues are resolved properly.
Regarding manufacturing, Shameless Snacks' innovation and formulation happens in Orange County, California, but manufacturing of the snacks is done in China, with distribution managed from the U.S., and all products are required to meet strict quality and safety standards.
We regret that this experience left a negative impression, as that is never the outcome we want for our customers.
CE
Chris Enk C.
DECEPTIVE COMPANY!
Regarding order number D538BBBC5E
On January 1, 2026 just after 8 p.m. CST, I went onto the Shameless snacks website to order 6 bags of snacks. I wanted to pay for them by PayPal. But I had second thoughts about it because they are just so OBSCENELY expensive. SO I BACKED OUT OF PAY PAL **WITHOUT AUTHORIZING **ANY** PURCHASE WHATSOEVER**. About 20 minutes later, I just so happened to check my email and learned THAT NOT ONLY WAS I CHARGED FOR THE 6 BAGS OF SNACKS, BUT ALSO FOR ANOTHER $95 WORTH OF PRODUCT!! I immediately called and wrote the company by email. I also contacted them by phone on January 2, 2026 when the company opened. Keep in mind that when the order went through **without my authorization**, it was the EVENING OF JANUARY 1, 2026--NEW YEAR'S DAY--A FEDERAL HOLIDAY--and I contacted them IMMEDIATELY UPON THEM OPENING FOR BUSINESS ON JANUARY 2ND. THERE WAS NO TIME TO CONDUCT ANY BUSINESS WHATSOEVER BETWEEN THE TIME THE FRAUDULENTLY PLACED ORDERS WENT THROUGH AND THE TIME OF MY CALL. I talked with Ron. He told me first of all, that **just by signing into PayPal, I authorized the purchases!** I will be contacting the consumer protection agency and Pay Pal about Shameless Snacks' deceptive practices. Ron refused to cancel saying it was impossible because "the order was in the stream"! BUT AGAIN, IT WAS IMPOSSIBLE FOR ANY BUSINESS TO BE CONDUCTED BETWEEN THE TIME THEY FRAUDULENTLY PLACED THE ORDER WITHOUT MY AUTHORIZATION AND THE TIME OF MY CALL. Ron *insisted* it could not be cancelled. That's a flat out LIE. And I didn't even go to their site to order another $95 worth of gummy candies. I'm not insane. THEY ADDED THIS--AGAIN, FRAUDULENTLY AND WITHOUT MY KNOWLEDGE OR AUTHORIZATION. At no time was there ever a "review your order" type of alert or a "place your order" icon. So I contacted my credit card company and filed a fraud report. I informed Ron that I was going to refuse the package. I told him I expect a full refund. He declined. And upon checking the address for the company--it's just a multi unit RESIDENCE--SO I LOOKED INTO THE COMPANY FURTHER, AND THEY GET ALL THESE GUMMIES STRAIGHT FROM **CHINA**!!
DO NOT DO BUSINESS WITH THIS FRAUDULENT AND DECEPTIVE AND UNCOOPERATIVE COMPANY!
Response from Shameless SnacksJan 8, 2026
Thank you for taking the time to share your concerns. We’re very sorry for the frustration this experience has caused and understand why this situation feels upsetting.
We want to be very clear and transparent. Orders placed through our website and completed via PayPal cannot be processed unless PayPal confirms payment authorization. Simply entering PayPal credentials does not charge an account; a transaction is only created once PayPal returns an approved payment confirmation to us. Based on our records, PayPal did authorize the transaction on January 1, 2026, which is why the order was successfully submitted to our system.
Because the order was confirmed and entered into fulfillment immediately after authorization, our team was unable to cancel it once it was in processing status. We understand that the timing around the holiday added to your frustration, and we’re truly sorry for that inconvenience.
Regarding the additional items, our checkout process includes optional offers that can be added during checkout. These additional items are charged immediately upon your acceptance of the offer. We understand that the experience may not have been as clear as it should have been, and we appreciate you bringing this feedback forward.
At this point, since you’ve indicated you will be refusing the delivery, once the package is returned to us, we will process your refund in accordance with our return policy. If your financial institution or PayPal is conducting a review, we will fully cooperate with them and provide any documentation requested.
Regarding manufacturing, as stated on their help page and corroborated by product labeling, Shameless Snacks' innovation and formulation happen in Orange County, California and manufacturing is done in China; however, all products are required to meet strict quality and safety standards.
We regret that this experience did not meet your expectations. We will have our Director of Customer Service contact you immediately to fully resolve any and all outstanding issues.
KA
Kathleen
Great tasting products and good…
Great tasting products and good customer service. I particularly like the sour gummies. Several flavors. Shipping times are acceptable. Will definitely purchase again.
Response from Shameless SnacksJan 8, 2026
Thank you for your kind review! We’re so glad to hear you’re enjoying the great taste—especially the sour gummies—and that our customer service and shipping met your expectations. We appreciate your support and look forward to serving you again soon.
DK
Denial K.
They're okay but look nothing like they…
They're okay but look nothing like they are advertised.
Response from Shameless SnacksJan 8, 2026
Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. Please be sure to contact customer service via our website live chat if there is anything we can do for you.
DW
Debbie W.
These are the most delicious low cal
These are the most delicious low cal, low sugar gummy treats I have ever tasted. There are so many gummy’s in each pouch, I was amazed. These are my new go to snack.
Response from Shameless SnacksJan 8, 2026
Thank you for the wonderful feedback! We’re thrilled to hear you’re loving the taste and that the low-cal, low-sugar gummies exceeded your expectations. It’s great to know they’ve become your new go-to snack—we truly appreciate you sharing your experience!
CJ
Claire J.
These gummies taste amazing and don't…
These gummies taste amazing and don't raise my blood sugar. As a diabetic they are a true game changer. OmG peach tastes just like peach rings and cola tastes exactly like Coca-Cola. My daughter loves the mango and I also tried watermelon, so far, which is also amazing.
Response from Shameless SnacksJan 8, 2026
Thank you so much for sharing this! We’re thrilled to hear that the gummies taste amazing for you and don’t raise your blood sugar—that truly means a lot, especially knowing they’ve been a game changer for you as a diabetic. We love hearing which flavors you enjoyed too—peach, cola, mango, and watermelon are all favorites around here! Thanks for taking the time to leave such a thoughtful review.
JM
Janet M.
100% honesty here
100% honesty here. I have Alpha-gal Syndrome. I've had to give up anything and everything mammal. Including anything 'gummy' and most candies. But I can have these vegan candies!
Response from Shameless SnacksJan 8, 2026
Thank you so much for sharing this with us. We truly appreciate your honesty, and we’re glad to hear that our vegan candies have been an option for you given your Alpha-gal Syndrome. We know how limiting dietary restrictions can be, and it means a lot to us that our product has been something you’re able to enjoy. Thank you for taking the time to share your experience.
