Shameless SnacksReviews of eatshameless.com

Response from Shameless SnacksJul 24, 2026

We are so happy to hear that our product is working so well for you. Thank you for the laugh and the love — we truly appreciate your support!

Response from Shameless SnacksJul 21, 2026

We are truly sorry to hear about the extremely unpleasant experience you had with our product. We understand how distressing and uncomfortable such a situation can be, and we sincerely regret that our gummies caused you such severe discomfort. We appreciate you bringing this to our attention and sharing your detailed feedback regarding the effects of the erythritol. We are actively reviewing all customer feedback to improve our products and ensure a better experience for everyone. We have issued you a full refund today 07/21/26 and customer service has sent you a direct email with confirmation of the refund.

Response from Shameless SnacksJul 14, 2026

We appreciate you sharing your experience and feedback with us. We are truly sorry to learn about the frustration and inconvenience you encountered with the subscription process and subsequent charges. This is certainly not the experience we want for our customers. We understand your disappointment and are committed to improving our systems to ensure a more transparent and customer-friendly experience. If you would please, go to our website www.eatshameless.com and click on the live chat button at the bottom of the page. Please ask for Watson, our CS leader, and she will take great care of you since we cannot identify you from the name used on this review. We stand ready to ensure everything is resolved to your satisfaction!

Response from Shameless SnacksJun 26, 2026

Thank you for taking the time to share your experience — we're truly sorry for the frustration this has caused, and we understand why you feel the way you do. We want to be fully transparent about what happened on our end. When we received your message, we made multiple attempts to reach you by email but received a delivery failure each time with the error: "recipient's mailbox rejected your email." We also tried to reach you by phone without success. We want you to know that your concerns were not ignored — we genuinely could not get through. We hear you on the checkout experience. Our checkout pages are being redesigned to make every step of the customer journey transparent and straightforward. To clarify the timeline on your case: we cancelled your subscription the same day you requested it, on 05/05/26. We attempted to process your full refund the very next day, 05/06/26 — however, a credit card dispute had been opened, which caused your bank to lock the account and prevent any credits or debits from being applied. Because we were unable to issue the refund through that channel, our standard $9.95 return processing fee applied, and when the dispute was resolved in our favor, your bank added their $25 dispute fee — which we have control over once a chargeback is initiated. We also want to acknowledge the return postage — per our policy, customers are responsible for return shipping costs. We're sorry this experience left you feeling unheard. That was never our intent, and the steps we're taking to improve our checkout and communication process are a direct result of feedback like yours. We will have our Director of Customer Service contact you right away to see if there is anything further we can do to restore your trust.

Response from Shameless SnacksJun 11, 2026

Thank you so much for this — you truly made our day! Reviews like yours remind us exactly why we pour so much love into everything we do. 🍬💛

Response from Shameless SnacksJun 11, 2026

This review just made our entire team smile from ear to ear! 😊 Thank you so much for the kind words! That's exactly what Shameless Snacks is all about — sneaking all that good fiber into something so delicious that it feels like a treat, not a health food! 🍬 We are so grateful for your support and can't wait for you to try even more flavors. You are the reason we do what we do! 💛

Response from Shameless SnacksJun 8, 2026

Thank you so much for sharing this — you truly made our whole team smile. We can't wait for your second subscription order to arrive! We love that you flew through your first box and couldn't wait for more — that's exactly the Shameless effect! And you're absolutely right, when you factor in what you're NOT spending on that mid-afternoon sugar spiral, these basically pay for themselves. 😄

Response from Shameless SnacksMay 30, 2026

Thank you so much for your honest and thoughtful review — we truly appreciate you taking the time to share your experience! 🙏 We're so glad you enjoyed the flavors, and we're sorry to hear your stomach didn't quite agree — we know that can be really uncomfortable, and we genuinely appreciate your understanding. Some of our ingredients, like the fiber content, can occasionally be an adjustment for more sensitive tummies! We're really happy to hear that our customer service team was able to help you cancel smoothly — that's exactly the experience we want for every customer. 💛🍬