Eat CleanReviews of eatcleantogo.com

The food was okay - nothing great- BUT I noticed on their ingredient lists on the boxes 3 out of 8 did not have the correct ingredients! ex. the chicken with squash spaghetti had mushrooms in it ( they were not listed as an ingredient) - luckily i like them and am not allergic! Also, the 12 hr mojo pulled pork with plantain stated broccoli but there was zucchini instead- I think it's pretty important to list the correct food that people are ingesting! I hope someone from their mgmt see this!

Food was mediocre. Last delivery was Not received and was charged even though they agreed to give me a credit. Never received a credit for anything. Food was unlabeled and tossed in a box. Everything in the box was soaked as ice melted. Customer Service was worse than the food

The food is fabulous! But I have been ordering for weeks.The first two weeks I did not get everything I ordered.I got substitutes without my consent or knowledge. The third week was perfect and the fourth week which is today I did not receive my delivery! While they made good on giving you credit for the mistakes, I cannot see how I can continue to order food from a company who cannot manage to deliver what I order when i'm supposed to get it.

First order never came. Second order was wrong. Then I called to cancel and they didnt cancel. I got charged for two more orders. When I called to tell them, they said managment would call me back about refund. Never did. Called again, they said the same thing. Still no manager called. One of the worst experiences ever. And the food wasnt even that good. Stay away!

I have been trying out a few different meal delivery services to see which one will fit my lifestyle the best. Eatclean was one I picked but for the amount they are charging, I decided it was too expensive and I didn't have the flexibility to change the flavors (sweet and salty). I canceled my subscription, which I also thought canceled my order. It won't be here for a week and I am being told NO REFUNDS since it has already been shipped out. I already requested to cancel this order before the deadline and they are still charging me for an order I don't want.

My delivery did not arrive on time because it wasn't shipped on time. I shouldn't have had to track down people to fix the issue or explain why it was an issue. I also shouldn't have had to hear excuses.

I have 3 issues. 1. The first 2 meals were fair, however the last meal (Texas Chili) we were not able to eat. It had an off taste and did not have an appetizing appearance. 2. Following the recommended timing in the microwave the trays warped out of shape. 3. The following order was processed shortly after the arrival of our first batch, before we had a chance to try the meals. I would not have made a reorder and now have cancelled further orders. A forth issue: The second order arrived 6 days late and was spoiled. This was probity the fault of the carrier, however trying to resolve the issue with Eat Clean resulted in no response from three emails and being put on hold with a phone call which they never returned to.

Food is good but they recently updated their website and now even when you skip meals, or try to, you still get charged and receive meals. I have tried to skip meals for three weeks and have been unable to do it. Their customer service is not good. No one can help when you finally do get a hold of someone and there is no way to send an email. I will be cancelling my subscription if I am unable to get this rectified.