Georgann
Shipment not delivered.
Received a text informing me that meals had been delayed and to toss the box when delivered. I was to receive a replacement box the next day by FedEx. Never happened. Customer service not responding to my text.

Eat Clean is here to offer healthy meal delivery services. Providing fresh and well-balanced meals to Florida, New York, and everywhere in between, our fresh meal delivery service will bring you a large variety of nutritious foods that are as delicious as any home-cooked meal. Eat Clean’s healthy meal delivery service caters to various diets, so you’ll still have control over your lifestyle and ensure you enjoy every meal. Sign up today for a more delicious and nutritious diet at only the most affordable prices!
Eat Clean (eatcleantogo.com) has 564 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Georgann
Received a text informing me that meals had been delayed and to toss the box when delivered. I was to receive a replacement box the next day by FedEx. Never happened. Customer service not responding to my text.
Sevde E.
I ordered from them 2 times. The first time delivery was delayed 2 days. This is my second delivery and it is so far delayed 4 days and counting. Terrible customer service, I requested a refund, I will update here.
Response from Eat CleanJul 20, 2024
Hi and we appreciate all feedback. We use UPS and FedEx as our logistics carriers. They have a 99% on time delivery rate but there is some rare delays and when this occurs we will promptly send out a fresh order overnight. Please message us so we can accommodate a fresh order. Thanks!
B.G. R.
Just like most other reviews, Eatclean fraudulently charged my card but is refusing to refund my money. BBB complaint coming next. Reply from eatcleantogo.com: "Hello and we appreciate all feedback. Our system only processes a charge if a member did not pause or cancel prior to the cutoff time. If a billing error ever did occur we would promptly correct it. Please message us your full name and email so we can promptly review. Thanks!" The website purposely does not allow people to see the menu and makes you first enter payment information. They fraudulently charge your card and refuse to refund your money once you realize their menu is extremely limited. I have been calling, leaving messages, and emailing for three weeks without a refund, yet. DO NOT USE SPEND YOUR MONEY WITH THESE CROOKS!!!
Response from Eat CleanJul 17, 2024
Hello and we appreciate all feedback. Our system only processes a charge if a member did not pause or cancel prior to the cutoff time. If a billing error ever did occur we would promptly correct it. Please message us your full name and email so we can promptly review. Thanks!
Becky P.
Order arrived 2 days after normal due to 4th of July. Ice pacs were melted and box interior was not cold. I live in AZ and temps were 105 all week. I couldn't safely eat this. Sent email with Pic of melted ice pacs. No credit was issued or even a phone call made to me
Alex B.
Eat Clean doesn't let you view their meals until after you sign up. I signed up, viewed the meals and saw that none of the meals fit my dietary requirements. I canceled my subscription instantly and asked for a refund. The company refused to give me a refund for an order that I will never receive. I never picked any meals, so they have nothing to send. This company is a scam.
Linda
I have been trying to get my money back for three weeks from this company!!! I was charged for an order that I NEVER received!! I have called multiple times. Like 20!! I have emailed at least 10 times with NO results!! Do not ever buy anything from this company!! They are horrible. There is a fictitious person Deanna that is the only one who can take care of a refund. She starts work at 4pm!!! They do not answer afrer 4pm!! It is a very sad company thst steal your money. The food is BAD
Sonia Jeannie H.
Super disappointed with this company. I'd rather cook then put my trust in this company.
Response from Eat CleanJul 7, 2024
Hi Sonia, we appreciate your feedback. When you have a chance please provide additional details on why you were disappointed. We can't locate an account for you in our database, if you could message us your email address we will promptly assist. Thanks!
Adam N.
do not buy from this company!!!! they will keep charging you even after you cancel online and call and call and call. scam scam scam!!!! worst food service out there!
Response from Eat CleanJun 23, 2024
Hi Adam, appreciate your feedback. Some background on our billing, as soon as you submit a cancellation request your billing information is deleted. Preventing any/all billing errors. If you have any questions on our billing please reach out so we can review it with you. Thanks!