Eat CleanReviews of eatcleantogo.com

Never got the refund I was promised to receive all the way back in April. I can’t seem to find the last review I wrote about them but people need to know this is a fraudulent company that will charge your card multiple times. They attempted to make lots of unauthorized charges to my card. Had to cancel my card for fear of other fraudulent charges. They chose my Meals for Me after one of their multiple unauthorized charges of my Card went through and sent me a bunch of mushroom meals even though I am Allergic to mushroom. PayPal sided with these scammers and don’t even read the reviews that’s been written on them. So my Money was stolen from these scammers and still not returned. They need to be reported and shut down. They steal your money and then gaslight and deflect and lie that they’ll refund you and never do.

The food is great but this is hands down the worst customer service I have ever experienced. Not only is it difficult to get an answer from someone, when you do they don't follow through. I experienced this with several things including being overcharged and wrong orders. I would never recommend that anyone use this service

On the day that my first delivery was supposed to happen, I waited for a tracking number or at least a confirmation. When I could not find anything, I checked the dashboard and found NO FAQs, (the only place FAQs show up is on the marketing landing page, and even then it doesn't specify who their contracted shipping is) so I had to open a ticket asking what delivery service was being used and when I could expect delivery. They told me UPS (which is notoriously BAD in our area). Then a second email two hours later said that they were checking dispatch for the tracking. 6 hours later - nothing. Two days later I get an email saying that the delivery was damaged and is now scheduled for Thursday. I have since cancelled the service, and have to wonder if they expect to provide services across time zones, why they don't have a better Customer Service focus. Because I spent money on the service I did not have groceries for the week (retired/fixed income). This is not just an "inconvenience".

The food was not the issue. The customer service kept calling me back which I wanted but they hung up when I answered multiple times. My order change was received and confirmed by email yet I received the wrong meals and they refused to collect them and change them, charged my credit card and the driver pulled off right beforei was able to connect with him/her.

Stay away... Eatclean is a scam.. I purchased the Eat Clean Meals. I never received them & they dont Provide a tracking number. While i waiting a week later i am charged again. Then the top off. You can't get through via the a phone and don't respond to emails. Again it is a scam. I had a place at dispute on my credit card for them.

My order was completely wrong. I went back and pulled up what i requested and it isn't even close. I've been with Eat Clean for just over a month and this is the second time i have received the wrong order. Further, the ice packs were melted and leakee all over the food containers, and there is a warning about contact with skin on the ice pack. I also sent an email with photos and haven't received a reply. I am looking for other options now. This has been one bug dissapointment.

Absolutely disgusting food. I ordered for first time and meals were mushy, had no flavor, and were super processed. I contacted customer service for refund and they refused and had horrible customer service. AVOID THIS COMPANY AT ALL COSTS.

Horrible company! They charge your credit card just to see what meals they offer. I cancelled 5 minutes after signing up and they refused to cancel. The food looks absolutely disgusting. 2 pieces of veggies in a dinner, no veggies in dinners, 2 doughnuts in one breakfast. The images they display are nothing like what you actually select. It truly looked like a tiny portion of food that had gone bad. I had to dispute the charge with my credit card company because their customer service is rude and not helpful at all.