Make it a local call for anyone to reach you no matter where you are. EasyRinger offers international voice and messaging services to individuals and small businesses.
EasyRinger (easyringer.com) has 175 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
easyringer.com
Website
easyringer.com
Category
Computers & Phones
Location
Roswell, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Fundamentally it doesn't give you what you pay for and the customer support is slow to non-existent.
Worked OK to start with. Then I noticed that I cannot send text messages from the number on the dashboard and family friends and work text messages are not forwarded to me. I've also just noticed calls are not being forwarded.
Customer service was not good, lots of days between replies and fundamentally didn't sort the problem. I have cancelled the subscription, it will run until Feb but isn't much use as calls and texts are not forwarded.
Fundamentally it doesn't give you what you pay for and the back end support is slow and not helpful.
As an update I have been asking to Port the number to another provider - Easyringer have ignored all requests over several weeks. If you think you will need to take a number with you that you have invested, Easyringer is unlikely to be a service that will suit you and your needs.
Response from EasyRingerJan 2, 2025
Hello, yes, this is a limitation of the US telecom industry for messaging within the USA. It's called A2P and it's an effort to curtail spam. In order to send messages to US numbers, you do need to have special approvals. It's not convenient for everyone (including us), but it helps a lot in curtailing fraud. You are entitled a 7-day full refund if you're not able to use the number the way you need.
WA
Warren
AVOID EasyRinger
I signed up to this company's virtual number service. From the word go, nothing but issues. They supposedly provide a virtual business phone number for use. Right from the moment I signed up and tested the phone number, it wouldn't receive any calls or make calls and so begins a litany of issues. So I emailed them about the first issues. 24 hours later, I'm told there's a problem and it will be escalated. Then I try to verify my own number with them. The number won't verify. I contact them about it. There's another issue and it will be escalated. Then their software glitches and starts bombing me with hundreds of email alerts. So I delete that number and purchase another. Same issues. Can't make calls. Can't receive calls. Can't verify my number. Every time I send them a support request, they respond when they deign to get around to it, and always one person named Brian who couldn't be bothered to explain what the issues are, won't answer all my questions about the problem and then starts to take on a more and more disinterested tone the longer this goes on for, like I'm wasting his time, when meanwhile I've now spent $30 on three virtual phone numbers that can't make calls, can't receive calls and for every problem that comes up, the response is: "It's being escalated." Then eventually when I'm telling this guy that the phone number now can't receive voicemail and for some bizarre reason their software spams my email, he comes back with "As our Level 2 Support has checked, your account is set up properly. If you do not get notifications regarding voicemail and have no voicemail records, it means you did not receive them," after I'm telling him I'm not getting any voicemails and I'VE SENT HIM SCREENSHOTS showing him that. I haven't heard from them since. Emails now go unanswered. Typical. I'm done and have told them to refund me my money as nothing in their service works, there's bugs everywhere in their software, they don't know their own product and it shows when they respond, and I literally haven't been able to use the virtual phone numbers they provide for anything. I haven't received a response since. Nothing. I'm raising a refund request with PayPal for all of it.
Response from EasyRingerNov 12, 2024
I'm sorry you had this experience. I looked through the support requests and I can see that the agent was trying to help you but it took longer than expected (but well within our SLA of 24-hours). It's best to be patient and wait for support to give you a solution rather than try to forge ahead on your own by purchasing additional numbers - this will not solve the problem. We can always give you a refund if you need an instant solution. We could have solved this for you easily, but after a dispute is filed, we have to stop support until you remove the dispute.
VT
Viorel T.
Looks like this people doesn't work…
Looks like this people doesn't work anymore, but does take the money from you! I paid service, but no service. They dont react at all at what do you write them. Take care guys!
Response from EasyRingerAug 22, 2024
Thank you for your feedback. I have reviewed our records and confirmed that our Support Team has been in contact with you. It appears that less than 24 hours have passed since your most recent update, during which you were informed that your account has been escalated to Level 2 Support.
Please note that our Support Team operates during business hours and is not available 24/7. However, rest assured that they handle all inquiries on a first-come, first-served basis and are working diligently to address issue as promptly as possible.
YG
Yuri G.
TRICKSTERS
I will give you guys the honest review that you guys can have from this website. This was the most dishonest treatment and embarrassment coming from a service like this one. Let me explain. The monthly subscription is 28 usd. On the 4th of August mistakenly I payed double the amount of 28 usd via paypal, sending two times 28 usd. The reason I sent double was because in my first attempt the page looked like it didn't take the payment but indeed they took it, I tried the second time and it did the same thing. Glad I checked my PayPal account and noticed that the two attempts were successful. I wrote to them requesting a refund for the extra transaction and Mr Brian did refund me on the next day the extra 28 usd and said that one of my numbers were recovered. I thought that everything was OK. I noticed that every day I was receiving to my email automatic mails saying that my account is suspended cause I haven't paid. When I contacted Mr Brian again, he said that the system was corrected and that nothing was happening with my numbers that sometimes work and then sometimes it doesn't. Well, as to this date, I have been able to use the system since the 4th of August. I wrote to them today and Mr Brian said that my subscription was closed for lack of payment that he refunded it on the 5th of August the 28 usd that if I wanted he could refund 9 usd that I have as credits in my dashboard. When I replied and I proved to him the two paypal transactions on the 4th and the only refund made that came on the 5th till now he has not replied. It looks like they didn't like for me.to claim the extra funds i sent because of the page was not working properly in that moment. Thanks God I didn't continue trying. What do you think of this? Can we say this Mr Brian is honest? This is my experience and my honest review, which I will make a YouTube video and tiktok telling my experience... it is not about the 28 usd, I didn't want it, I wanted the service, it is about the dishonest of ppl.
Response from EasyRingerAug 21, 2024
Hi, thanks for sharing your experience and I'm sorry it wasn't a good one. I can check with Brian and see if he can remember the situation. It was likely a misunderstanding because I can vouch for the honesty of our agents. We much prefer you to leave EasyRinger satisfied rather than upset. Please keep in mind that you can always ask to escalate your support if you feel the agent isn't understanding your need.
CP
Chris P.
Attempted to use easy ringer service to…
Attempted to use easy ringer service to get a USA cell number. Despite numerous attempts to get it to work I could not receive a phone call through it. I have cancelled the account and have asked twice for a refund. My last email was 5 days ago and it has not been refunded and they have not responded to my emails. Very disappointing and frustrated.
Response from EasyRingerMay 6, 2024
Hi Chris, I'm really sorry to hear that. Support should have been able to make it work without much effort at all. We lock down lots of routes now to help control spam and some may not have been open to you. And, you are always entitled a 100% refund within 7 days. So, we can still do that for you. I suggest writing support again, hopefully you will get results this time.
CR
Craig
Take your money, then can the service. No refund
I set up a VOIP number before my overseas trip. I paid the money. When I arrive in Vietnam the phone doesn't work, so I finally get through to their help desk. They had cancelled the service and refunded half the money. Not all of it. Half. I am stuck on the side of the road at a pay phone, arguing why they hadn't refunded all the money, and why couldn't they just charge it again, but no help at all. With all the time I spent trying to get help it was an absolute nightmare. Stay away. OMG the worst idea ever
Response from EasyRingerApr 11, 2024
This sounds like a very bad experience. If you could supply the support ticket number, I'll make sure this is looked into (we don't have phone support as mentioned in your comment above). We don't want subscribers in this situation. I can't think of why you'd only be refunded half unless you had already spent it on several calls. So, I've requested more information if you care to provide it.
GM
Goble M.
Absolute Crooked gang robbery
Recently purchased a number which they said was $10, after purchasing in couple of mins it automatically got deactivated, when asked for a refund i got an email saying credits are used and cannot issue a refund, I'm reporting this to FCC and my local congressman, cannot believe gangs like this are allowed to rob innocent victims, not surprised to see so many similar experiences here.
Response from EasyRingerApr 11, 2024
Hello, I'm sorry you had a bad experience. This sounds like a misunderstanding - we do not deactivate numbers and then say that you are out of credit. If your number was suspended then that could be because there was suspicious activity that needed to be verified. If this information is not provided, then we have to close the subscription and refund. The only time you will not be refunded is if you were found to have violated our terms of service which are published on our site. The most common reasons: clear attempts at fraud and abuse of our support team.
AC
Azgard C.
Forwarding Service, no actual use
It is a call forwarding service, unfortunately, which also doesn't work, not the calls or SMS. Their dashboard UI is not clear, and there is no official documentation or any support feature. Their support team doesn't bother to respond to queries. Please ask your team to refund our amount. Thanks
Response from EasyRingerApr 11, 2024
Hello, I'm sorry you had a bad experience. We do answer all legitimate support queries. Our support staff is not always available 24/7 and if you can't get an instant answer, you will get an answer within 24-hours. This is in our terms and we hit that goal 99% of the time. If you are still in need of support or want to inquire about a refund, please contact our support team. You will be answered.