Easy Car TransportReviews of easycartransport.us

The company gave an extremely prompt quote with a very competitive price, delivery door to door, and some possessions able to be transported in the car. As it turned out, after accepting their quote for the five hour road journey, a family member offered to do it but, looking at their reviews, I‘m sure they would have done a good job.

Two stars for prompt and kind communication up front, but zero stars for ultimately being two-faced and completely failing to deliver - literally! Easy Car Transport (ECT) pulled a "bait-and-switch" tactic with me, where I was quoted $885 to ship my car from one state to another (a price that was contractually formalized), only to have them: 1. never show up for the scheduled (and confirmed) pick-up, and; 2. tell me that suddenly it was going to cost me more than double (~$1,800) for them to get a carrier to pick up and deliver my car within a reasonable time-frame! Before flying to my new home in another state, I left my car and keys with a friend, who was kind enough to offer to be the point-person to have it picked up from the city I had been living in. When she informed me that ECT never showed up (and never contacted me or her to bother letting either of us know), I called them the next day. ECT gave me some story about the carrier "having transmission problems" right before picking up my car, preventing them from being able to show up (how that prevented them from calling to let me know, I have no idea). Then they said that to get another carrier to pick up my car within a week or two, it would cost ~$1,800; otherwise, they couldn't guarantee they could deliver my car within a reasonable time frame! When I refused to bite the hook of their now obvious bait-and-switch tactic, telling them I no longer wanted to do business with them and that I'd find another broker, they said they had 5 days to find a replacement carrier according to the contract I signed, and that I'd be subject to a $150 cancellation fee if I worked with another broker. My response? Silent treatment - because I don't have the time or energy in my life to engage with such blatant deception and dishonesty - and cancelling my credit card that they had on file before they could charge the fee. The latter was worth the mild inconvenience it caused me, knowing that by doing so they wouldn't get a penny of my money. Moral of my story: do yourself a favor and DO NOT do business with Easy Car Transport! Thankfully, after this incident, I had an easy and honest experience with another broker called Easy Auto Ship (EAS), who stood true to their name and behind their original quote of $1,362 to ship my car, getting it to me in a matter of days. Done.

Working with Derek great experience and recommended their service.

Derek and Hailey we're amazing constantly texting me throughout the experience making sure everything was going great. They're awesome this is the second time I have talked to Derek and I will continue whenever I need to ship the vehicle

Competitive pricing, great communication throughout the process!

Derek and Hailey have made the whole process smooth and easier. Thanks to them both.

Moved from CA to DE, Jessica had great communication! Always answered any questions we had and made the transportation of our 2 vehicles easy.

The gentleman who transported my car were very efficient and nice. My car arrived 2,000 miles unscathed. I was very happy with the job. Recommend them to anybody who needs to transport a car.