Devin N.
Great company and very informative
So when booking this company, Amy, Johnny, and Josephine were all very helpful and informational. You could text or call at any time and they will always answer via text or call as long as its between business hours and if its after about 8pm then they will get back to you as early as 6am. The reason im giving it 3 stars is because I was quoted $975 at first and it was the cheapest I could find out there, unfortunately a little bit after my driver cancelled last minute and I was informed they will be charging $1350 now. Yes they are an agency and work with multiple drivers so its not their fault. Im very glad to have received everything in one piece upon the estimated scheduled time and would work with them again. They’ve provided info on each driver so they can text their eta and call you upon arrival. Thank you everyone from Easy car transport LLC and George from Umbrella Auto Transport.
Response from Easy Car TransportJan 2, 2023
Thank you for your review and for choosing our company for your shipping needs. We are glad to hear that Amy, Johnny, and Josephine were helpful and informative during the booking process, and that you were able to contact them at any time for updates. We apologize for the change in price after the initial driver cancelled, and we understand your frustration with the increase. However, as a brokerage company, we work with multiple carriers and drivers to find the best solution for our customers' shipping needs. We are glad to hear that your vehicle arrived on time and in good condition, and we appreciate your understanding of the situation. We appreciate your business and hope to have the opportunity to serve you again in the future. If you have any further needs or questions, please don't hesitate to contact us. Sincerely, Easy Car Transport