EasyCare Reviews | Read Customer Reviews of easycare.com

EasyCareReviews of easycare.com

3.3189 reviews
Insurance
6010 Atlantic Blvd, Norcross, Georgia

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EasyCare

About EasyCare

EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S. EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support. With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you. Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.

EasyCare (easycare.com) has 189 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: easycare.com
Website: easycare.com
Category: Insurance
Location: Norcross, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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EasyCare reviews

189 approved reviews, newest moderated first

Kevin F.
Apr 23, 2025
Glad I bought the Easy Care service contract
The dealership made it very easy to use the Easy Care product. They handled the claims and reimbursement so all I paid was my deductible. I have used the Easy Care contract to replace my transmission, oil filter housing and front drive axle, so it was well worth the money!
Response from EasyCareApr 24, 2025
We appreciate you taking the time to share your positive experience with our Easy Care product. We're thrilled to hear that you found the process of using the product easy and that you were satisfied with the claims handling. It's rewarding to know that Easy Care has provided you with peace of mind and helped you manage the costs of unexpected repairs.
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Paula
Apr 23, 2025
Antwan Batise (sp?) was exceptional
Antwan Batise (sp?) was exceptional. Professional, but friendly, provided answers to every question. He made the process efficient but also with great detail so I could make an informed decision. He was also very patient with my extraordinary schedule. I wish I could work with Antwans everywhere.
Response from EasyCareApr 24, 2025
We are thrilled to hear about your positive experience. We appreciate your kind words about Antwan. It sounds like he went above and beyond to ensure you felt comfortable and informed throughout the process. We strive to provide exceptional customer service, and it's wonderful to hear that Antwan embodies this commitment.
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Carol S.
Apr 23, 2025
Great, no hassle review
Courteous and easy to understand customer service; no hassles from EasyCare in dealing with our mechanic. Our experience was very good and certainly recommend EasyCare for car warranty.
Response from EasyCareApr 24, 2025
We appreciate you taking the time to share your positive experience with EasyCare. We're thrilled to hear that you found our customer service to be courteous and easy to understand, and that you had a smooth experience working with your mechanic. Your satisfaction is our top priority, and we're glad that we could provide you with a positive car warranty experience.
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Freedom
Apr 23, 2025
Planning ahead helped…
I like being able to get maintenance done for free in some cases and other things at a discount, I’m so glad we planned ahead and chose this!
Response from EasyCareApr 24, 2025
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you're happy with the benefits and value you've received. We strive to provide our customers with exceptional service and are glad to hear that we've met your expectations.
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Catherine F.
Apr 23, 2025
I have always had Easycare for my…
I have always had Easycare for my warranty.. They always pay promptly on any warranty claims. Customer Service is great
Response from EasyCareApr 24, 2025
Thank you for your kind words and for choosing our company. We are thrilled to hear that you have had a positive experience with our warranty services and customer support. We strive to provide excellent service to our customers and appreciate your feedback.
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David M.
Apr 23, 2025
Paid little to nothing on valid claims…
Paid little to nothing on valid claims & issues we had.
Response from EasyCareApr 24, 2025
We’re sorry to hear that you felt the coverage didn’t meet your expectations. We strive to handle all claims fairly and in accordance with the terms of the contract, but we understand how disappointing it can be when the outcome falls short of what you anticipated. Your feedback is important to us and helps guide our ongoing efforts to improve.
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Lorrie F.
Apr 23, 2025
It took almost 2 months to get this…
It took almost 2 months to get this approved. Then they kept my vehicle for 25 days. The dealership was not happy and did not get reimbursed the way they should have.
Response from EasyCareApr 24, 2025
We understand your frustration with the lengthy process and the inconvenience of having your vehicle held for an extended period. We strive to provide efficient service and apologize for the delays you experienced. We value your feedback and will use it to improve our processes.
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Cynthia W.
Apr 23, 2025
I have been with easy care for 5+…
I have been with easy care for 5+ years. Their customer service, care and coverage are exemplary! The best decision I could have ever made when it comes to my car care. I wished I had known about them years ago when I got rid of my favorite car because I couldn't afford the repairs. All of my friends and family are jealous, lol. They will have a customer for life!
Response from EasyCareApr 24, 2025
Thank you for your kind words and for being a loyal customer for the past five years. We are thrilled to hear that you have had such a positive experience with our services. We strive to provide exceptional customer service, care, and coverage, and it is rewarding to know that we have met your expectations. We are glad that you are happy with your decision to choose us for your car care needs. We appreciate your loyalty and look forward to continuing to serve you for many years to come.
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