EasyCare Reviews | Read Customer Reviews of easycare.com

EasyCareReviews of easycare.com

3.3189 reviews
Insurance
6010 Atlantic Blvd, Norcross, Georgia

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EasyCare

About EasyCare

EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S. EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support. With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you. Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.

EasyCare (easycare.com) has 189 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: easycare.com
Website: easycare.com
Category: Insurance
Location: Norcross, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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EasyCare reviews

189 approved reviews, newest moderated first

John H.
Apr 26, 2025
I got screwed
I got screwed, bought with my 2017 Chevy and renewed when term ran out. I had a transmission failure at 81k miles. Replacement was unsatisfactory in my opinion. You would not cover a GM sourced transmission by supplied one from an unknown source, also took over two months to get it. Then it didn’t work well so I said to heck with it and sold the truck. Would not recommend EasyCare to anyone. Cancelled
Response from EasyCareMay 28, 2025
We understand your frustration and are sorry to hear that your experience didn’t meet your expectations. If you’d like to review the terms of your coverage with one of our customer service agents to ensure everything was handled properly, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific coverage.
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Pittsburgh, P.
Apr 25, 2025
I was able to get my oil changed and…
I was able to get my oil changed and tires rotated and back on the road. The only complaint I have is that the service advisors never know if I have Easy Care or not I would like that when you are a customer checking out you shouldn't have to tell them you have Easy Care I would like for them to already know.
Response from EasyCareMay 19, 2025
We’re glad to hear you were able to get back on the road smoothly with your service, and we appreciate your honest feedback. We’ll be sure to share your suggestion regarding dealership communication—it’s insights like yours that help us improve the overall experience.
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Henry G.
Apr 25, 2025
Easy Care Plus Gold claim denied
I have 3 cars with Easy Care Plus . For the first time I had a warranty claim denied for headlight assembly . The daytime running light went out . And the only way to fix it . Is by replacing the whole entire headlight assembly. What a disappointment with the process
Response from EasyCareMay 28, 2025
We understand your disappointment, especially as a longtime customer with multiple vehicles under coverage. We strive to resolve all claims fairly and according to the terms of the contract, and we’re sorry to hear that this experience didn’t meet your expectations. If you’d like to review the details of your coverage and claim with a customer service agent, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
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Nicholas R.
Apr 25, 2025
I have an issue with my trunk not…
I have an issue with my trunk not working and took it to get fixed at the dealership. The dealership didn’t fix it the first time and I brought it back. I was told I would have to pay my deductible again? Now the trunk is so called fixed and now it won’t go down. I can’t bring it in to get fixed cause i’ll get charged my deductible again…..
Response from EasyCareMay 28, 2025
We understand your frustration with the repair experience and the concerns around repeated deductibles. We strive to resolve all claims promptly and in line with the terms of your coverage. If you’d like to speak with a customer service agent to review your claim and deductible situation in more detail, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
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Armica L B.
Apr 25, 2025
I felt I was given the run around for…
I felt I was given the run around for over a month to getting my radio fixed. It seemed myself and the shop owner spoke to about 10 different people before actually getting anything resolved. It was very stressful waiting for call backs that I never received. For all the money I spend monthly I felt I’d been best off saving the money on my own and pay out of pocket . Not happy at all.
Response from EasyCareMay 28, 2025
We’re sorry to hear how stressful and frustrating your experience was. We understand how important clear communication and timely resolution are—especially when repairs are involved. If you’d like to review your coverage and claim in more detail, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
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Jennifer G.
Apr 25, 2025
The process took entirely too long.
The process took entirely too long.
Response from EasyCareMay 19, 2025
We’re sorry to hear the process took longer than expected. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
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Robert & Jean J.
Apr 24, 2025
My policy covered my repairs with no…
My policy covered my repairs with no hassles.
Response from EasyCareApr 24, 2025
We're so glad to hear that your policy covered your repairs without any issues. We strive to make the claims process as smooth as possible for our customers.
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Amy
Apr 24, 2025
Easy
The shop handled everything and they said they didn't have issues with my warranty company.
Response from EasyCareApr 24, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that we were able to handle everything smoothly and work with your warranty company.
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