EasyCare Reviews | Read Customer Reviews of easycare.com

EasyCareReviews of easycare.com

3.3189 reviews
Insurance
6010 Atlantic Blvd, Norcross, Georgia

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EasyCare

About EasyCare

EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S. EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support. With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you. Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.

EasyCare (easycare.com) has 189 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: easycare.com
Website: easycare.com
Category: Insurance
Location: Norcross, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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EasyCare reviews

189 approved reviews, newest moderated first

Jon
Apr 23, 2025
Tire Replacement
This far easy claim has covered many of my covered issues. I have had an issue and it is a known issue according to my dealership with the tires that came on the vehicle. They are unforatnely of low quality low profile tires that tend to damage and pop easily. I wish there was a way to upgrade my tires and continue coverage on those tires. That being said they have covered many of my tires but this last time my car had to sit over the weekend a total of 4 days for an inspection to be done for a tire replacement. This again is a well known issue with these tires not sure what they needed to inspect, but it created a minor inconvenience.
Response from EasyCareApr 23, 2025
We understand your frustration with the tire issues you've experienced. It's certainly not ideal to have to wait for an inspection, especially when it's a known issue. We appreciate your feedback and will share it with the relevant teams to see if there are ways to improve the process. We're committed to providing a positive experience for our customers, and we're always looking for ways to enhance our services.
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Randall O.
Apr 23, 2025
Again not everthing is covered
Again not everthing is covered. You always find some loop hole to make it so we still have to pay. Why is the hoses that you have to have to put something back together not covered.
Response from EasyCareApr 23, 2025
We understand your frustration with the coverage limitations. We strive to provide comprehensive coverage, but sometimes specific items, like hoses, may not be included. We appreciate your feedback and will consider it as we continue to improve our offerings.
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Robert F.
Apr 23, 2025
Do not use these people
You sent my refund for the gap to my bank and they refused to give it back to me. No people to talk to, only automated messages. will not use their company again.
Response from EasyCareMay 19, 2025
We’re sorry to hear about the issues you’ve encountered with your GAP refund. If you can provide the last 6 digits of your VIN or your Contract Number, we’ll have this escalated to the appropriate team to review.
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Susan D.
Apr 23, 2025
Easy Care has made life easier when…
Easy Care has made life easier when dealing with repairs on a vehicle that is out of warranty. The car dealerships find the team easy to work with.
Response from EasyCareApr 23, 2025
Thank you for your kind words. We appreciate your positive feedback and are glad to hear that Easy Care has made the repair process smoother for you and the dealerships you work with. We strive to provide exceptional service, and your review reinforces our commitment to making the experience as seamless as possible.
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Nichole G.
Apr 23, 2025
This company is a joke refuse to ever…
This company is a joke refuse to ever get any type of policy with them
Response from EasyCareApr 23, 2025
We understand your frustration and apologize for the negative experience you've had. We value your feedback and will use it to improve our services.
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Martin P.
Apr 23, 2025
It’s my first time using the app and…
It’s my first time using the app and it’s so easy to work with I like it
Response from EasyCareApr 23, 2025
Thank you for your kind words! We're thrilled to hear you're enjoying the app. We strive to make our services as user-friendly as possible, and your feedback is greatly appreciated.
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John B.
Apr 23, 2025
You wanted me to drive unsafe until I…
You wanted me to drive unsafe until I had a real problem so you didn’t cover warranty and I can’t risk the value of my families life
Response from EasyCareApr 23, 2025
Hi there, it looks like we covered more than $6,300 of repairs for your claim - is there something specific that could have been better?
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Nicholas P.
Apr 23, 2025
I had the experience of bending a wheel…
I had the experience of bending a wheel due to a vicious pothole, went to claim my wheel replacement at the dealership as a result They told me that easy care was fighting the claim and made me pay for my wheel to be replaced, although the deductible was only 200$, I paid for this warranty to make sure it would be taken care of if anything like this happened. No questions asked. Ended up having to pay EXTRA due to EasyCare refusing to pay for the whole wheel, luckily the dealership argued on my behalf and got the payment lowered to 200$ rather than the 500$ they wanted You shouldn't be offering warranty coverage if you're gonna beg for more money. You already took my money once, but to take it twice is villainous.
Response from EasyCareApr 23, 2025
We understand your frustration with the recent experience you had with your warranty claim. It's incredibly disheartening to encounter difficulties when relying on a service you paid for, especially in a situation as stressful as a damaged wheel. We appreciate you bringing this to our attention and will certainly use your feedback to improve our processes and ensure a smoother experience for our customers in the future.
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