EastwoodReviews of eastwood.com

They’re using DOGE to make a joke about garages. THIS IS NOT A LAUGHING MATTER. Tens of thousands of good people have lost their jobs because of DOGE and should not be joked about. Eastwood is an incredibly insensitive company and should be ashamed of themselves. Oh, I forgot, they’re not capable of introspection.

Made a few purchases over the years but they keep sending spam... Even when you unsubscribe, they'll simply add you again a year later or so. So I've finally had it with these clowns. Next time a customer want us to make a purchase here, we'll simply tell them we van no longer do business here du eto lack of customer service. Plenty of other suppliers that have the same products at the same prices. EDIT AFTER EASTWOOD REPLIED: I've talked to folks there before about this issue and while individually they seem to care, the system is not set up to permanently take one of the spam list. After a while, the system will automatically put a customer back on "rotation". Not going to waste my time calling again.

This company has some very shady email advertising. I can’t believe there are not more negative reviews about this. The email offers something on sale, you add it to cart and it comes up at regular price, they offer you money off and it doesn’t work. I have received 3-5 emails a day in my email inbox with the same product at different prices in every email. If you do get the sales price they have a ridiculous shipping and handling to make up the difference $48.00 say for 3 smaller items. If they offer free shipping it never comes up. I contacted customer service via email about a $110 order that was supposed to be free shipping over $99, it added 28.00 shipping. Customer service said “ heavy items are excluded” I had 5 small items that could not have weighed 20lbs. Then they said call in and they could probably honor it. This week alone the contour surface grinder was $203.99 on Monday, Tuesday it said $184.99 and today it says regularly $184.99 on sale $149.00 which it had sold for all last year! I have noted my concerns and customer service says that’s the email dept 🤷‍♂️. I’m done after spending a lot of money there.

Eastwood is horrible at shipping anything. Lets not even discuss the charges. If you order anything on Amazon that comes from Eastwood, prepare for a long wait.

Pretty good. Packing of the order could be better. 4 chemicals in cans loose in a box, one dented one broken top, luckily no spill.

First experience seemed like old “bait and switch” marketing scheme. Lured me in to purchase a product commonly sold across vendors with “$15 off purchase” for signing up to receive marketing communications to my email and via text. When applied code, kept getting promo not applicable for item purchased despite it being at full price. Then called in to Customer Order line and rep said I had to set up an account for him to manually place order and apply $15 discount only then to say he couldn’t do it. Now getting numerous emails saying I have $15 waiting in cart AFTER I placed the order with no discount. 2 days later no status email on order fulfillment and delivery ETA or even confirmation despite transaction appearing on my bank statement. Not a good customer experience on several touch points :(

Purchased a medium duty MIG welder and helmet. Well inside my budget with a 3 year warranty. I can’t wait to use it!👨‍🔧

find the product was easy and the amount of specialty items is amazing. I was disappointed when, the subsequent websites had the exact item for $175 -250 less. My fault but I will check other sites first.