EastwoodSince 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Eastwood (eastwood.com) has 242 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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242 approved reviews, newest moderated first
Kevin D.
Delivered quickly and exactly what I wanted. Great selection of great products. I bought a carbide scraper for gasket residue cleaning, etc. and some Aircraft Ultra for stripping old paint (four layers!) off of my wheels. Very happy with my purchases.
Response from EastwoodSep 25, 2024
Thank you for sharing!
James M.
Great product! Easy ordering! Very good website! Great price and shipping time was excellent! Would buy from this seller again!
Response from EastwoodSep 20, 2024
Happy to hear we provided you with a great experience!
AKA
Paid for overnight shipping and only received 2 of the items, no idea what happened to the third but it isn't there and I can't do anything with the first two items without the third. I want a refund on shipping!
Response from EastwoodSep 24, 2024
Hello AKA, Thank you for reaching out. Sadly there is not information we can use to investigate this matter and see where the delivery delay occurred. We highly suggest checking the tracking number to ensure the package did not get lost in transit or damaged. Please contact us directly should you require assistance. Thank you
Tim B.
I purchased the rust Inhibitor spray paint and knew something was up when the can came with a back up spray Nozzle.out of four can I only was able to use half of the can before it completely Clogged up.Not a happy camper
Response from EastwoodSep 3, 2024
Thank you for your feedback and for choosing our Spray Encapsulator for your project. We are sorry to learn you experienced difficulties with the spray nozzles. We include the extra spray nozzles specifically to help our customers avoid the clogging issues you've mentioned. We understand your frustration with the initial nozzle experience and would love to help. Please contact us directly for assistance. Thank you
Steven L.
I have purchased from Eastwood for several years. Bought a Tig Welder, miscellaneous tools and plenty body supplies (paint, primer, etc.), I’m not one of their big customers. I had real good luck until this week. So much has gone wrong with this one order this week that would turn most people away certainly has turn me away! I recommend customers to purchase from other companies in this field, with the internet they are certainly better companies to deal with. I know that I will be purchasing from the better companies.
Response from EastwoodAug 26, 2024
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced. Unfortunately, mixing sticks are not included with the paint purchase and are available separately. We're also sorry that the product instructions, including mixing ratios, flash times, and dry times, were not provided with your order. This information should have been included, and we understand how important it is for your project. While we're glad that you were able to find the necessary data online, we regret that this situation has affected your experience with us. We appreciate your business and will use your feedback to improve our service in the future.
Frank V.
GREAT GREAT GREAT ! ! ! ! ! All went great shipped and received in a very timely manner.. I have brought a number of items from EASTWOOD and always been VERY HAPPY. Had a problem with one item and they took care of it right away... Customer service has always been GREAT ! ! ! !
Response from EastwoodAug 2, 2024
Thank you for sharing your positive words!
Walter G.
Great service, super fast and easy. Item was delivered on time. Recommended.
Response from EastwoodJul 29, 2024
Thank you for sharing your positive experience
Frank S.
I placed an order online using a coupon code that the company sent me. Apparently the discount was simply too much for them to stay in business by honoring, so they cancelled my order. No big deal, right? Happens all the time. They then had the audacity to ask me to review the products that they refused to send me. OK, I reviewed them as 1 star with a 100% honest explanation of why I was rating them as such. How could it be rated any higher?? They cancelled the order and never sent them. I then get an email that they have moderated my review and removed it from the website. Absolutely horrible company, would never shop here again unless the deal is so good that they are obviously losing money on it.