East Coast HardwareReviews of eastcoasthardware.com

Sooo, I googled in 1 -quart of urethane an up popped this company`s ad showing 1 -quart on the label in the picture . So I ordered it . They sent me 1/2 quart instead . I called them an they said , " Oh , what the picture shows is not what the description below says !!! I said that`s false advertisement or commonly called , " BAIT AN SWITCH " Do Not Order Off GOOGLE , Use Amazon or Ebay . They will make it right from crooks !!!

I ordered a hard-to-get "load center" (a.k.a. electrical panel) made by Eaton. The order arrived sooner than I expected. I am 100% satisfied.

I ordered a hand pump and when it arrived it was damaged. I contacted customer service and was told to take it up with FedEx. They refused to send me a return label so i can send it back and refused to refund. They item seemed like it was previously returned. I believe these people are selling second hand or previously returned items. Do not buy from them

We purchased the Liberty Garden 42" Hose Hanger with faucet 693. We painted it green so you could not see it from the road. After my husband gets it all set up he finds that it leaks water. He then spends all morning trying to fix the leak. In his opinion it's caused by 'cheap machining.' Earlier this summer we purchased a similar one from Tractor Supply & it works great. No problem. Too bad they were all sold out of this item. In summary: this item was not worth the $35.00 plus shipping we paid.

By far the worse company in the history of business. I was just "hung up" on by a customer service rep when I was charged more to have an item shipped to me via the Walmart website than the actual item itself and asked the shipping fee. Be careful WALMART used 3rd party vendors that charge exorbitant prices for shipping just to get over on customers. When the customer service person could not tell me how much it cost to ship from their warehouse... she hung up. I wish I could walk into this place I'd have a different response without question.

If there was anything below 1 star I would rate them -that!!!! DO NOT USE THIS COMPANY if you want service!!! You have to call 1-888-615-3955 Pressing 1 or 2 when prompted gets you to Customer Service (ha ha what a joke) they are in Manila Philippines and they have little or no ability to resolve anything. When asked for a supervisor or any one in the US you get put on hold. I was on hold for over an hour and nothing! My order #200285219 - was made with my Debit Card (which was a good thing because they didn't get my money thanks to my bank) had I used my MC or Visa all of the Philippines would have my card number / exp. date and verification number. Because East Coast Hardware does not follow standard rules of banking regarding debit cards they cancelled my order WITHOUT notification to me. They claim they sent an email but i never received it. I even asked them to resend the cancellation email.... Still Waiting on that to happen... End of story... this is a CRAP company and I would RUN not walk away from them!

This is a review for EastCoasthardware.com. I just wanted to share my viewpoint (for what it's worth), After I ordered a small item (travel mug) on Tuesday I was closing the open tabs on my browser and there was one for review site so I checked out the store I just ordered from and to be perfectly honest I was worried. Normally my due diligence on reviewing the stores works the way it should, this time because it was a cheaper item I didn't do the above-mentioned due diligence. Kind of like closing the barn door after the horses have escaped I decided to check it out. Wow.... not a single site was in love with East Coast hardware, just the opposite. Well I had $28 invested in my order so I thought I would just rely on luck. I was quite pleased with the whole experience. All the way from rapid shipping, to my order arriving in a timely manner. In fact I have to say they probably did a better job than Amazon's been doing lately. My order was in good shape, and the tracking information was provided in a rapid manner. What more can I say, I was thoroughly satisfied with my product and with the seller.

I ordered two window shades from. East Coast Hardware and i only received one shade in a huge box. When I spoke to the girl ..she was rude and dismissive..she asked me to go to walmsrt.com because that was where the order was placed and start a ticket for missing item..REALLY! why do i have to start a ticket..you know u only sent one shade..finally i was so frustrated that i asked to process a refund which seemed easier. HOWEVER I NEEDED THE SECOND SHADE I HAVE TWO WINDOWS EASTCOASTHARDWARE.i will order from AMAZON.COM INSTEAD..STAY AWAY FROM THIS PLACE HORRIBLE CUSTOMER SERVICE..