Colin M.
Positive experience with some caveats
I find ECCS trustworthy and had a mostly good recent experience with them with some caveats. I sent some screenprinted posters together to be signed and everything was signed as asked (correct spot on poster and character name) so no complaints there. However the first note is that I shipped with kraft paper with absolutely mint posters, and they were returned to me directly in the tube without the kraft paper with some significant edgewear. I will eventually get them linenbacked but not the best impression compared to other consignment companies. Second, they only provide a PO Box for shipping your send-in which means you're stuck with USPS only which is egregiously expensive for posters these days but they will ship back to you with UPS. Would be nice to be able to ship via UPS as well. Overall, mixed experience, but I would recommend them even if I wouldn't necessarily send a poster to them in the future. Edit: And since they deemed it necessary to respond with incorrect facts, I will be glad to respond and drop to 1 star from 3 stars. As it seems to be par for the course for their responses (via message on their website, on social media, here) to be combative with honest opinions. "Additionally yours were also double tubed for extra protection" The return shipment was NOT double-tubed, it was a tube inside a box. And the only reason it was in both is because I sent it in that way to protect the items. So this wasn't some service you provided. "No poster ever arrives in mint condition" Yes, they do. I collect screenprinted art, not flimsy one sheets. I take extreme care packaging them when I ship and they always arrive mint. "its impossible for there not to be some edging on posters" and "You fail to mention that there no rips or damage other then edgewear" And I'm glad you mentioned it, I did fail to mention that the edgewear I'm referencing did in fact include some rips. I've used dozen of consignment companies and individuals, and wouldn't you know... it is possible to not damage them to this degree! "in less than 1 week after signings" Perhaps your team should ship slower if it means protecting the items better.
Response from East Coast Collector's ServiceNov 14, 2023
Thank you for your feedback. We are happy you received your posters signed exactly how you wanted them and in less than 1 week after signings. All posters unless too thick are always wrapped in outter wrap paper. Additionally yours were also double tubed for extra protection. No poster ever arrives in mint condition and when handling full size posters multiple times for multiple signings on same item its impossible for there not to be some edging on posters. Its simply not the same as handling your own one single item vs. 100s-1000s of items for signings. You fail to mention that there no rips or damage other then edgewear which again is impossible given the fragility of fullsize poster. Enjoy your items!