EarthwiseseedReviews of earthwiseseed.com

I should've looked at the reviews before ordering. My order has been stuck at the "label created" stage for about 2 weeks. I emailed and they said they had a lot of orders but that still doesn't explain why it's taking this long. I ordered about a month ago. I doubt they'll send anything. Also, when I first ordered they auto put my on a monthly plan. I had to cancel that. I'm going to try to get my money back.

Awful experience. Like others said, I was taken in by the Instagram ads of having a more eco-friendly lawn. I ordered two bags of seed (about $80) on March 7, 2026. Eight weeks later, I'm still waiting for my order. I have sent countless emails to their customer service team and get the same excuse as others mentioned: "we're a small family business trying to keep up with a lot of orders." I have asked to cancel my order several times and they either ignore what I say by sending me an auto-response or say that they can’t refund me because my order was packed up on a pallet, waiting to ship. They even created a shipping label weeks ago to give the impression that the order was on its way. But UPS tracking has had “label created” for weeks now. I can’t believe this business hasn’t been shut down. It’s so obviously a scam.

Ordered seeds in March. Got an email confirming the order and then a week or so later and email with a tracking number. But UPS indicated that the they never received the package. Earthwise claims that its UPS's fault. Earthwise is clearly a scam. Do not do business with them. There is no product. I asked for a refund. They told me that was "against policy". I have filed a complaint with the BBB and NJ Attorney General's office

Do not order. I had the same experience as so many others. My order was stuck on ‘shipping label created’ for weeks. When I contacted the company, they repeatedly said the order was on the way. I ultimately disputed the transaction on my credit card. This company is a scam.

I recommend avoiding this company. They have a tendency to not ship the items ordered and do not respond to emails or inquiries submitted through their website.

careful ordering from Earthwise Seed Company. I placed an order on April 4, was charged immediately, and heard nothing for almost two weeks. When I followed up on April 16, I was told my items were “ready for shipping.” A few hours later I got an email saying my order had shipped but UPS shows no package was ever received, only that a label was created. I emailed the company and got no reply. I’ve called their 800 number repeatedly and no one picks up, so there’s no way to resolve the issue or request a refund. Between the fake shipping notification, the charge taken before confirming stock, and the complete lack of customer service, this has been a frustrating and misleading experience.

Do not order from this company. My order has been stuck in the “created a shipping label” process for over 3 weeks with promises from their AI that it was ready for pick up by USP. Can’t get anyone on the phone. Can’t get a refund. They charge way too much. Already got the same product somewhere else for a fraction of the cost.

Ordered seeds that weren't shipped. After a month, I inquired about them, and the response was they would process them immediately and send a shipping confirmation. Eight days later, I've still not received a shipping confirmation.