Sarah M.
Mary Janes do not fit properly
The Mary Janes I received were loose and sloppy in the heel area and tight in the toe box. Furthermore the soles were rock hard and not at all flexible. They might have loosened overtime but I also expected everywhere to loosen making them unwearable. When I returned the shoes, I had to pay a restocking fee, plus I had to write to them a month after sending them back for them to issue a refund. Only then was a refund promptly refunded.
Response from EarthingharmonyOct 23, 2026
We’re sorry your experience with us fell short, both with the shoes and with your return, Sarah. That’s not what we want for any of our customers. Please email us at [email protected] with the subject line “Trustpilot Review,” and a senior member of our team will look into your concern and review everything again with you. Thank you for sharing your feedback. We’d really like the chance to turn your experience around.




