EarthingharmonyReviews of earthingharmony.com

This company is a fraud. I’ve sent several emails all with the same response and no one ever answers the phone or calls you back. Don’t like shoes and tried to get refund. All I get is the run around. Seems they do not back their product and WILL NOT refund. Shoes are going in the garbage where they belong.

I've purchased several shoes from this company and have been happy (although they are expensive) recently they ran a special on a shoe that was a pre order, when I received the shoe it was not the same quality at all, the leather was stiff and hard and the shoe didn't fit due to it being kinda wonky, that's the best way to describe it, then I noticed a stamped into the leather label saying made in Mexico, on there website it says made in Turkey by hand, that's not what I got, I tried to send back and asked for a free shipping label and they refused saying it would be my responsibility and I would not be refunded. False advertising on there part! Buyer's be aware, you might not get what you payed for, I will not purchase from them anymore.

Terrible company plaid for this over two weeks ago and they can't tell me when I will get my merchandise. I requested to cancel and the told me I couldn't. Scammers for sure. It is China based.

Terrible customer service. I’ve been trying for a week to return shoes for a larger size. Their process is crazy complicated! Im now just trying to return them for a refund, dont want to chance going thru the hassel again.

This company is a scam. They do not adhere to their stated return/refund policy. If you a request a return for refund of an unworn pair of shoes, they will offer you a 10% refund. If you decline that offer, they will ignore your request to send the items back for a refund. The customer service is 100% AI, nobody answers the telephone number on the website, and the request through the "exchange or return portal" will be ignored. This company is not endorsed by the BBB and has many complaints. This is an Estonian company, which probably explains the nonexistent customer service for US customers. The shoes are something you would buy in a street market in Turkey or Morocco for $15.

Still no link offered to return shoes! In a marketing email dated 12/19/25, Brand Manager Julie R. wrote, "Just wanted to make sure you felt seen, supported and never sold to." Stand with your words Julie R. What a marketing plan, generate sales, delay returns and refunds. To Kim in Customer Service, I want a refund!

zero stars. their customer service is the worst I have ever experienced ~ I placed an order for 2 top sheets. I wanted to exchange them for a larger size. they replied to one email then ghosted me. I have called and left 3 phone messages as they NEVER answer their phones. The representatives are always going to call you back. I have sent several emails. FRAUDULENT company!

I ordered a pair of shoes, which did not fit properly, and were not worth the nearly $200. cost. I have been trying for a week, to get a return label sent to me, so that I can return the shoes. I have had lengthy thread with their chat bot, Lisa, and a "supposed customer service rep" named Kim (a DOZEN back and forth emails), with no return label offered or sent. I have also tried calling the phone number on the website, several times, during their stated hours, with no luck. Their logo specifically mentions 45 day money-back guarantee. I feel like they are trying to run out the clock, then tell me I can no longer return the shoes, because the 45 days is up. I will never order from this company again, and I suggest you think twice.