EarthingharmonyReviews of earthingharmony.com

DO NOT deal with this company. This company has the worst customer service I have ever dealt with. They have a phone number that no one ever answers, and they never return calls. Although the email implies you're communicating with a real person, it seems completely AI-generated, and they use emojis with their responses, which can be infuriating when they are obviously being condescending. When I returned shoes that did not fit, I was open to exchanging the products. However, because it cost $42 to return two pairs of shoes via UPS with packaging I had to supply because the packaging they used was so poor and shipping costs. When I immediately emailed them to let them know I no longer wanted to exchange the shoes because I couldn't afford to return them if the next pair didn't fit, I received a response that they would refund my money as soon as the shoes arrived. Five days later, the shoes arrived at their facility, and they said they were sorry but had already sent them to me. I told them I would return them unopened and, because it was their mistake, I expected them to pay for the shipping. They then claimed it was my change of order, so I was responsible. They also claimed they had only received one pair of shoes, even though I returned two pairs, plus the free gifts I received. It is now three months later, and I'm still trying to get my money back despite having returned all shoes. DO NOT deal with this company. They are dishonest and will do anything to avoid refunding the money.

Do not order from this company. Their website has false advertisement. To make a long story short, I had to keep a pair of shoes that I cannot wear, due to an unapproachable customer service. Yes, you did reach out to me and told me that I would have to order another pair and than send the originals back. And at that time IF your company felt like reimbursing, I could possibly get my money back. Who in their right mind will spend that much money with no guarantee on getting it back??? Oh yeah, you also told me that I could buy another pair at 50% off if I would change my rating from a 1 to a 5. Tell me that your company is not a joke!!!!

I bought a pair of shoes $211 dollars. I tried to return them unworn within a day of receiving them. I had to contact this organization over 26 times to eventually (60 days later) receive a paid postage. Tracking confirmed they received the shoes. They have not issued my refund even after contacting them 6 additional times. I commented on IG and they blocked me on IG. Do not buy anything from this organization.

The shoes slipped right off my feet and were impossible to keep on. Tried to return but company said after 5 minutes of wear and tear they wouldn't honor the return. Size not necessarily correct, and return not honored.

Customer service pretty much sucks. It’s been a month since I ordered and cannot get anyone that can explain if I will receive my product.

I purchased a pair of Boots: one boot has 5/8 inch different size sole than the other. So one fits and the other does not. I have been trying to return the. For 3 months. When I called I was told to wear them and they will stretch out eventually. I said "no" I want a refund. I was told I to submit it only, I did so. You have to send pictures of the soles of the shoes to make sure you have not worn them out side! Done that... It has been another month and no response! I do not recommend taking a chance to purchase anything from this company because of there customer service, shoes do run small and are not inexpensive.

If I could give them 0 stars I would. I purchased a pair of Earthing Penny Loafers and a grounding mat. The shoes came and were used—and not just a little bit. They were quite used. I emailed them requesting a refund of my money. They never responded. They do not just allow returns on line. You have to contact them by email for them them to approve the return. I emailed a second time. And a week later a third time. I have called their customer service and the phone goes to voicemail. They have never responded. This is illegal business practices. DO NOT BUY FROM THEM.

First time buyer. I purchased 2 pair. One a half size and the other it wasn’t an option so I sized up. They were way too big. I wore them out once for about an hour. Realizing then they were going to need to be smaller. They refused my return. For a first time user and spending nearly $400, I am very disappointed with their customer service.