EargoReviews of eargo.com

I am liking my Eargo 7's. I am truly enjoying the comfort, sometimes forgetting I have them in. One of the things I like the most is the availability of support. A few people here suggested I buy locally, but I am having much better service through Eargo than I received from my previous audiologist. Their specialist "Fine tuned" my devices remotely. I love the same day service I received. I also understand that hearing aids aren't a "perfect" solution, but they sure help. I'm adjusting to sounds I haven't heard in a long time. Understanding conversatons has been much better, too. Overall, I'm very pleased with the product and support.

Eargo is a great company with a great product. On the occasions when I've needed their customer service team, they've been quickly responsive and highly professional. They always seek to ensure a positive customer service experience and total satisfaction.

I'm a first-time user of any type of hearing aids. After researching multiple OTC and prescription brands I decided to buy the EARGO 7 based on reviews and ratings from users and hearing care professionals. I've had my EARGO 7's for just over six weeks and I'm very happy with my purchase. In addition to noticing sounds that I haven't heard for several years, I am getting feedback from my partner that I seem to be more attentive. One other benefit I've noticed is an improvement in the level of attention I was giving to my tinnitus, to the point now I seldom notice it when wearing my Eargo devices. I've found that by following the guidance provided by the EARGO staff and the video tutorials provided I've adapted to wearing hearing aides in the amount of time they said it would take. I noticed an improvement in my hearing immediately. It took a few days to get over having something in my ears. Initially i felt some itching and was conscious of having the devices in my ears. Over the course of a couple of weeks wearing them became second nature to the point that I've laid down at night several times before realizing I still had them in. Also do try the various sized and petals. After wearing the medium size for two weeks I switched to the large and found these more comfortable and more stable in my ears. Also ask the EARGO online staff for advice. They recommended the open petals for my type of hearing loss and that also made things sound very natural for me. I'm very impressed with the quality of sound I get and the way the EARGO 7's have brought so much of what I was missing back for me. What I also really love is that most people don't even know I'm wearing hearing aids unless I tell them. Even my partner has to look right into my ear to see if I am using them.

I have tried OTC hearing aids that are just amplifiers and create background feedback to the point of being only an annoyance and I could not wear them. I needed to have something to help me before I became too depressed and withdrawn from my social world. I began researching and found EARGO 7 the small size fit hidden inside the ear with no feedback. You download the app and choose the features. The experts are always there to help you and answer questions. They worked immediately!! These are the best! I feel like my old self again and forget I have these in my ears. I love my EARGO 7 !!

After trying several hearing aids from other companies including spending $6000.00 for ill fitting aids and no customer service I tried Eargo 7. The fit, comfort and the service are top notch. I had a private instruction session and a webinar which were excellent on how to use their product. I had an issue with one hearing aid and called in and actually got to talk with someone immediately to reprogram the device. This person was extremely knowledgeable, polite and patient. She stayed on the line with me (approximately 20 minutes) while the hearing aid reprogrammed. That to me is excellent customer service. To anyone who hesitates about the price I can only say the quality of hearing and ease of use combined with excellent customer service and follow up is worth every penny.

Eargo has been an amazing product and an amazing company to deal with. I went through three sets of "hearing aids" before I decided to purchse Eargo SEs. I should have started with them first. First the product. The Eargo SEs are completely in the canal of the ear (CIC) They're easy to maintain, come in a convenient carrying case that is also a charger and will recharge the Eargo SEs up to 5 times before it needs to be rechaged. At 16 hours/charge, that's 80 hours before your carrying cae/charger needs to be recharged! The company does a live webinar with you to familiarize you with the Eargo SEs and besides a one year warranty, provides LIFETIME support...that's unheard of! When you call support, you speak to someone, you don't go through a menu searching for the right "bot" to give you the wrong answer. If I had one wish it would be one higher step of volume, only becsuse I didn't realize how bad my hearing was in my left ear

I’ve had the pleasure of experiencing Eargo’s hearing aid, and I must say, I am thoroughly impressed. From the moment I interacted with the company, it was clear that customer satisfaction is a top priority. Their customer service is outstanding—helpful, knowledgeable, and truly dedicated to ensuring a seamless experience. The Eargo hearing aid itself is revolutionary. It is virtually invisible, providing discreet and effective hearing enhancement without drawing attention. The self-programming feature is incredibly user-friendly, allowing for easy adjustments to meet my personal hearing needs. Most importantly, it simply works—delivering crystal-clear sound with no hassle. Overall, I am extremely satisfied with both the product and the service I’ve received. Eargo has set the bar high, and I highly recommend their innovative solution to anyone seeking a discreet, effective, and hassle-free hearing aid.

Sound quality excellent. Fit is comfortable. App is easy to follow to get everything set up. All the videos are excellent and easy to follow. I had asked an audiologist which of the in the canal OTC hearing aids I should get, and she said Eargo. That made my decision easy (been considering a hearing aid for months but way too hard to come to a final decision from reading all the articles/reviews). As importantly, the 45-day free trial let me feel confident about jumping in.