Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 56% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My first set of hearing aids were from an audiologist which were terrible
My first set of hearing aids were from an audiologist and coast $7,000. My insurance covered $3,000 which left a $4,000 bill.
These were behind the ear which I hated. Uncomfortable, didn't allow my glasses to set properly and I had nothing but problems with them cutting out and running out of battery.
I decided to try the EARGO 7's and loved them. After 3+ years the batteries began to weaken.
At that time my insurance now covered the EARGO SE so I tried them. They worked well but I missed the extra features and the better sound quality.
I now have my second set of EARGO 7's and love them!!!!
Bob J
JD
Jeff D.
Eargo S hearing aids and company support are excellent
I need hearing aids, audiologist told me. I shopped round for over-the-counter models and chose the Eargo SE -- after trying another brand and returning those.
JD
John D.
Eargo 7 Hearing Aids
In 2020 I had a hearing test and was found to have some hearing loss in each ear, which was no big surprise since I experienced great difficulty hearing what people were saying whenever I was in a crowd, or when there was ambient background noise. At that time, I purchased a pair of Starkey hearing aids, which were the traditional style; they were battery operated and rested behind my ears. I found that the batteries had to be changed quite often, and it seemed that I usually received the “low battery” warning when I was somewhere it was inconvenient to be changing the batteries. I usually only wore them when my wife and I went out where we would be with others. I really did not care for them since they seemed to amplify all the noise in a room, without making it any easier for me to understand when people were speaking at a normal volume.
In 2022 a friend of mine showed me his Eargo 5 hearing aids. It was the first in-the-ear hearing aid I had ever seen, and he told me that his insurance company had covered the entire cost for them. I took the Eargo on-line hearing test and was contacted by an Eargo representative a day or two later. I was told that my hearing deficiency, as indicated by my test results, showed that my hearing would benefit from Eargo 6 hearing aids, and indeed, my insurance would cover the cost of purchase. Within a week, I had received my rechargeable Eargo 6 hearing aids and have been wearing them up until recently when I temporarily lost the charging unit. (Unfortunately, I lost the charger in a restaurant parking lot. Although I recovered the charger the next morning, an overnight rainfall had damaged the unit and it could no longer charge the hearing aids. I was very pleased with the Eargo 6’s because: 1) They were rechargeable and did not require battery replacement; 2) They fit inside the ear canal without anything behind my ears that my glasses interfered with; 3) They had 4 different settings that were easily switched to depending upon the type of setting I was in (Normal, Restaurant, Meeting, Television). I found that the Eargo 6’s helped my hearing appreciably, and they were comfortable to wear.
After contacting Eargo to see if I could purchase a replacement charger for my Eargo 6’s, I learned that would not be possible because the Eargo 6’s and their respective chargers are no longer available. I was told the Eargo 7 is the latest model to replace the Eargo 6. Having been very satisfied with the Eargo 6, and plus learning that my insurance company would pay for replacement hearing aids because it had been over 2 years since I purchased the Eargo 6’s, I placed the order for the Eargo 7. A week later, the new hearing aids arrived and I have been wearing them ever since. I’m very pleased with the new hearing aids and the follow-up I have received from Eargo representatives throughout this time. I have recommended Eargo hearing aids to other friends and family members without any reservation.
RE
Rick E.
Eargo 7 is an excellent hearing aids
Eargo 7 is an excellent hearing aids. These are the only ones where I don't have to turn the TV volume up!
MS
michael S.
These are my third pair
These are my third pair of Eargo’s and definitely the best. The customer support team is excellent and the product really works. I can hear so much better in noisy environments.
IT
IT
Eargo7
I got my Eargo few weeks ago. I use it not every day because I just have a very mild hearing loss. I use it when I watch TV or when I attend Sunday Worship Services. I picked Eargo hearing aid because it is small and unnoticeable. However, I do have the problem of itchiness of my ear canals which discourages me from wearing it for long period of time. (Just wonder if there is any solution for the problem) Other than that, I like it small, can adjust its volume and programs through the use of its app on my phone. Overall, it is a good hearing aid.
BR
Brett
My Eargo 7 OTC Hearing Aids
My Eargo 7 OTC Hearing Aids have been awesome and a perfect solution for my hearing loss. The customized settings and ease of adjusting the Hearing Aids to the environment I’m in have allowed me to get used to using them immediately. I tried inner and outer ear Hearing Aids in the past and returned them for a multitude of reasons. Customer Service is easy to reach and has been helpful in answering initial set-up questions. The App has all the ongoing needed info along with videos. Highly Recommend.
MS
Mike S.
It's time to live your life again!
I have been struggling with moderate hearing loss and tinnitus for several years now, and at only 40 years old I had my mind made up that I am simply too young to even look into hearing aids. My assumption was that the only options were hearing aids with an unsightly battery behind the ear, and I just couldn't bring myself to be seen in public wearing them. As a result I became reclusive, depressed, and miserable on a daily basis. I dreaded going to parties, restaurants, or even seeing a friend pull out a speaker at a small gathering to play music knowing that I'd no longer be able to hear.
Enter Eargo 7. When I was presented a targeted ad from Eargo and realized the product was everything I ever dreamed of in terms of it being invisible and effective in bringing people back to life who are struggling with hearing loss, I decided to give it a try, especially given the money back guarantee should they not work for me.
The results have been nothing short of life changing. The first time i went to a restaurant wearing them, I began crying tears of joy because I could hear everything being said at my table, even with substantial background noise. In my personal experience, I am also finding near complete relief from tinnitus when I wear them, which was not even on my radar as something these might resolve. They are comfortable and secure in the ear to the point I legitimately forget I am wearing them; and with 16 hours of battery life, I am good to go for the entire day living my life without these holding me back in any way at all. My confidence is back. I am seeking social interaction again. It is not an exaggeration to say that these have given me a new lease on life.
If you are struggling with mild to moderate hearing loss, I assure you that you will not regret giving Eargo 7 a try. You have nothing to lose, and it could be one of the greatest investments you will ever make in yourself and your well being.
To the Eargo team, thank you from the bottom of my heart for helping me enjoy life again.