Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
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The company replied to 56% of reviews.
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Most recent review: July 2026.
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Upgraded to Eargo 8 and delighted I did. The quality of the amplification even at minimum is fantastic. Also, the interaction with the App and multiple options is remarkable. And of course, I still love being able to insert the devices into my ears and never have to worry about them getting caught on my reading glasses. Serves my vanity too. 👍
KW
KC W.
Eargo 8 is great!
I’m about halfway through a 45-day trial of Eargo 8 hearing aids and have decided to keep them! Why? Many reasons. For one, customer service is extraordinary; whether you email or call them, they are responsive and professional. Secondly, the documentation and instructional videos are outstanding. I’m a retired technical writer and rarely do I see such clear documentation on what would otherwise be a complex, difficult subject to explain. Finally, the hearing aids themselves are comparable in sound and quality to a $6,000 behind-the-ear set I *almost* purchased from a local hearing aid center. I’m so glad I decided to try Eargo instead!
Regarding the sound, I did Sound Match on the Eargo app several times, settled on the one that seemed the best, subsequently kicked up the volume, treble, and bass a bit, and am absolutely loving what I hear. The other evening I stood outside simply marveling at the sounds of crickets and cicadas; I’d not heard anything like that beautiful chorus in a long time.
As for fit, I have one ear tip (aka “tulip”) in size Medium in my left ear and one ear tip in size Small in my right, because apparently my ear canals are not identical, which is ok. I realized I had to use two different tulip sizes when I noticed one was working its way out of my ear whenever I ate. As for comfort, I by far prefer these to the over-the-ear style of hearing aid I tested previously, which constantly interfered with the frame of my glasses and even slipped and moved when I was active. A hearing aid in the ear canal does take some adjustment, but I was fine with them after just two days!
Now for a few comments, not deal breakers by any means but something I feel compelled to pass on because I had some difficulty in these two areas…
1. How do I transfer changes I made on the Eargo phone app to the hearing aids? If you use a gear icon in the phone app to tailor a program’s volume, treble, or bass and want to save the settings:
• Be near the charger with your phone and turn on the phone’s Bluetooth (if not already on) to connect to the charger.
• When connected to the charger, select Program Sync in the app.
• When prompted to do so, place both hearing aids into the charger and wait for the sync to complete.
Voila! Once the sync is complete, you have successfully transferred the settings in the Eargo app to your Eargo hearing aids. I love that the changes “stick” and don’t revert to some unwanted default setting later.
2. At what level is my volume (or treble, or bass) setting? At present, there is no way to visually SEE a volume, treble, or bass setting on the phone app.
Instead, you must press the + button to go up (the word “max” is audible at the top) and the – button to go down (the word “min” is audible at the bottom).
This drives me a bit crazy, so I’ve learned to count “min” as level 1, then 2, 3, 4, and “max” as level 5. You can practice this by going up and down the scale, counting “1 (min), 2, 3, 4, 5 (max)” and “5 (max), 4, 3, 2, 1 (min)” until you get the hang of it.
Overall, I highly recommend Eargo 8 if you’re reasonably tech savvy, like to experiment a bit, and want to better hear people, music, phone conversations, and tv without straining. As a nature lover, I especially enjoy hearing bird calls, the wind blowing through the Autumn leaves, dogs barking in the distance…and my cat’s purrs. It’s a beautiful world. Enjoy!
CH
Christian
Eargo 8 checked all the boxes
The size is what I was looking for. Most people don't know I am wearing hearing aids. They go all day on a charge, I have yet to have them run out of battery. Also the customer service was great. I bought mine through Soundly, I was having some trouble adjusting them the Soundly rep was very helpful. But there was a problem she couldn't fix. She reached out to Eargo and they contacted me and sorted my adjustment problem quickly.
My experience with the Eargo 8 has been great. I did another of research before I picked these, glad I did.
KS
Kevin S.
New Eargo 8 OTC Hearing Aids
The new Eargo 8 OTC hearing aids are definitely worth the upgrade. I had been using Eargo 7’s. The battery now lasts 16 hours and they are nearly invisible and very comfortable in the hear. I also think the sound quality has improved. You cannot go wrong with Eargo 8 hearing aids.
FR
Frank
I hated my Jabra Pro 30
I purchased the Jabra Pro 30 hearing aids about 3 months ago.From day 1 I had problems with them with heavy static, one ear cutting out or not charging. Customer Service was hard to reach or not at all. In short, I returned them and ordered the EARGO8.
I am thrilled with the results so far and the customer service is A#1.
ST
stephen
Comfort And Sound Quality
I have owned Eargo hearing aids since December of 2019 (presently using the Eargo SE series), and I would not use any other device. Prior to purchasing my original Eargo Hi-Fi Neo and subsequently deciding to update to the SE Model, I spent hours researching and testing other top-rated brands. However, none provided the sound quality of Eargo. I will continue to use Eargo hearing aids in the future.
JC
JP C.
The end of selective hearing!
Replaced an expensive behind the ear set with the Eargo 8 in the ear. The difference is absolutely amazing in providing conversation focus and clarity. Battery life is outstanding, and the little puck for charging is so small that one could carry it in their pocket. I never realized how strenuous it was to follow a conversation in a restaurant, the noise cancelation is brilliant and the preprogrammed scenarios fit well with my life. My spouse no longer has to repeat her questions or topics, family gatherings are now delightful. I can no longer claim selective earing as the Eargo 8 is so good at helping me focus on the conversation. In summary great battery life, all day easily, High Fidelity sound, invisible, simple app to control, rechargeable, no little batteries to fumble with, stress free hearing, superb noise isolation.
CU
Customer
I recently purchased Eargo 8
I recently purchased Eargo 8. A few years ago, I had purchased Eargo 6 and I must say that there is a very noticeable difference between the two. The sound quality from Eargo 8 is terrific. I'm a pianist, and a piano teacher. I rely on hearing the full range of sound from the piano. The high notes were dropping off and although I could still hear them, I had lost the vibrant sound that normal hearing delivers. Eargo 6 was an improvement, but the newest model is excellent and it delivers superior sound quality. Another thing I love about them is how invisible they are. I teach a lot of young kids and I don't want them commenting on my hearing aids. With Eargo, no one even knows they are in my ears. They are not inexpensive, though they do cost about half of what you would pay for typical hearing aids from a hearing aid store. My experience with Eargo customer service has always been great. P Rothman