EargoReviews of eargo.com

The bottom line first - I am a happy Eargo customer and can honestly say that Eargo has consistently met and exceeded my expectations for the last 6 years. I have received no compensation for this statement and have owned no less than 6 Eargo Devices. What a blessing to be able to hear again - I didn’t know what I was missing! Yes - there was a learning curve with some tinkering required but the fact is the capability is there for the taking. I’m so glad I didn’t listen to some of the negative reviews I’ve encountered over time. Like a lot of folks I took my hearing for granted. My loss of hearing didn’t happen overnight so it wasn’t one of those immediate pressing issues. However after almost 30 years of hearing abuse in the military, my hearing had become greatly diminished. My wife of over 3 decades was getting tired of having to repeat things during our conversations. It was also becoming an issue for me as I served on several community councils and was the president of a college. I know it was to a large extent my vanity … I didn’t want people to know I was hearing challenged by wearing this loop over my ears. But finally, I had to do something about it. I did what most logical folks would do - I looked up a audiologist. After my first visit, it became clear I had the hearing of a fire hydrant. It was quite the journey, and I still remember the sticker shock to get a hearing aid. By the time we would be done, it would be around $10,000. I could hardly believe it. So to get to the point on this piece of history … I was fitted for a hearing aid, went through training on maintenance and use. While the folks were amazing people, I grew weary of the constant trips for checks and tuneups. And batteries … they were everywhere and never where I needed them. I finally lost my patience and quit. There just had to be a better way! Years passed, and my wife who hadn’t given up on me found this article in a veterans magazine. (Rabbit trail here - Eargo has always gone out of their way to support veterans and their veterans discount makes a huge difference for those who have lost hearing). The article talked about a new technology that did not require battery replacements, and the system could be obtained online … and could even use your current audiologist data to tune your system. I immediately pursued getting a set, but was told that they could not sell to residents of Washington or Oregon! What??? So I checked around and was told that Eargo was a “fast buck” business and would not be allowed to sell in Oregon and Washington. Not to be deterred … this made me even more curious, and I spent a lot of time in research and reading. I discovered this whole world of hearing amplifiers … but they just made the sound louder and for me they were useless. The more I read, the more I was convinced that I wanted to give the Eargo innovation a try. I had the “trial fit” system mailed to a friend in Arizona. I tried on the set, and they felt natural from day one. I was about ready to order a real functional Eargo System when they became legal to buy over the internet for Oregon and Washington. I moved quickly to become a member of the Eargo Family and I’ve been a member since. I am still in contact with my first customer representative. Clearly, I was more than a quick sale and goodbye. Over the years, I’ve even purchased “used” systems to replace the the units that I’ve destroyed. The fact is the Eargo unit is so comfortable that it’s very easy to forget that you’re wearing them. I’m not proud of the fact that I broke a number of them by going swimming or taking a shower with them still in my ears. They didn’t survive. So when the WATER-RESISTANT Eargo6 came on the market (a technology innovation), I was quick to get a set. As recently as last night, I forgot they were in my ears and went to bed. Anyway … I recently told someone at Eargo that I’m so sorry … but I’m saving a $bundle by not having to chase down used Eargo units and replacement parts on EBay (a good quality indicator that people sell and purchase upgraded systems). But I digress … it was time for me to step up and get the Eargo6. I just absolutely love my Eargo6 system and the support team that comes with them. However as a cautionary note, I knew going forward that I had to make sure that I had the correct smart phone technology and that I had a handle on my expectations. I purchased a hearing aid and so understood that it’s focus is on supporting hearing activity in a seamless fashion. In my humble opinion and experience, if we add too many expectations to technology … we are setting ourselves up for disappointment. Therefore, I don’t miss the fact that I can’t direct stream Bluetooth to these devices for music, noise canceling and phone calls. There are other systems designed to do that … so I don’t mind. If someday Eargo offers the capability … I’d be thrilled. Thank you Eargo!

Eargo’s product not only helped me hear again, but brought back the things I didn’t know I was missing. Music, TV, and better communication with my loved ones. I no longer have to tell her that I can’t hear her. The Sound Match technology of the Eargo 7’s brought back crisp clear sound. I can watch TV at a lower volume and if I didn’t tell you I was wearing them, you’d never know. Plus they are rechargeable and last 14hrs before needing to be recharged. Perfect for lasting the whole day.

These small aids fit in your ear unobtrusively. You can adjust them yourself. They provide a very natural hearing experience. Support is great by print, videos & personal contact. I've had conventional aids & these are far better! I can't recommend the aids & company highly enough!

The Eargos have increased my hearing ability so much and that is a blessing. They are easy to use and care for. The staff at Eargo is the best - very helpful and kind. I love my Eargos!

The support that the Eargo team gives really makes a difference in the total experience of using my Eargo 7's. They have been great. Of course if the hearing aids did not work good then the support couldn't make up the difference. My Eargo 7's work very well for me.They are a quality product. I am able to follow the conversations in a group setting and also when I am at home and my wife is talking from another room. This is a big improvement over my hearing without them.

The customer service is on top of things. They were easy to get used to and the app makes sound match and adjustments a snap.

The EARGO 7 has been excellent so far. I've used them for a month now and have experienced a vast improvement in sound quality and the ability of the 7's to adjust quickly to different sound environments. I'm not experiencing the warble sounds I'd hear when turning on the microwave or opening the car door. The EARGO app is a huge improvement with the addition of the sound adjust+ feature, which I use the emphasize speech option periodically when at meetings or noisy restaurants. The sound quality of the 7's seems to be very close to what I was experiencing with my prior prescription CIC's, so I am keeping the 7's. A couple of other things to note: The EARGO customer support team has been fantastic, working with me through some earlier issues with the 6's and the extended trialing of the 6 to now the 7. The clinical team assisted me in setting up my EARGO's to match a prior hearing test that I had done by an audiologist which I thoroughly appreciated.

The support people are awesome the devices are easy to use and a good value. There are little issues like removal handles to short and voice filters cut out to much speech but all in all I recommend them