Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Small size, ability to control with app, excellent support from Eargo. No “talking in barrel” sound due to tip construction.
Response from EargoJun 28, 2023
So nice to hear that your are happy with the size and function of our hearing aids and the excellent support that you've received from Eargo!
MP
Mr Peter D.
Eargo 7s a winner!!
I bought a pair of Eargo 7s. Brilliant sound, fully adaptable, comfortable and make all the difference. Highly recommended. Half the price of 'official hearing aids' with 10 times the function.
On line support is excellent.
Response from EargoJun 28, 2023
Thank you for this Eargo review!
ND
Nikon_DonB
I Can Hear Again!
It took about a week to get used to the new Eargo7s. I have reduced hearing in the mid to upper frequency ranges and I also suffer from Tinnitus. I've been to many "specialists" and all they can do is tell me I have to live with it or buy these ridiculously expensive hearing aids to "mask" the noise. We are talking about $7000. each. Lately, I had tried the Nano brand because they were a gift from my wife. But the Nano's did show me what an in-ear canal aid could do. Plus they were larger than the Eargo and NOT as clear or comfortable. But for $300 a pair, they were much less expensive. All others were external and interfered with my glasses, plus the battery changing nightmare. My mother had big buck hearing aids. She was always changing batteries and they always had "feedback." She was so deaf that she couldn't hear the noise, but everyone else did.
So, I researched it because I knew I needed something better than the Nano's. So I returned them for refund. I came across the Eargo's and researched them on U-tube and social media. Even though these are expensive, I decided to give them a try and why NOT with the 45 day money-back offer. YOU GET WHAT YOU PAY FOR!!! It took a while to find a comfortable fit, but I settled on the medium open florets. After 2 weeks of use, while using the factory settings, I did the hearing test. Twice because the first attempt wasn't in a totally quiet environment. THE SECOND WAS AT NIGHT WHEN EVERYONE WAS ASLEEP, IN A CLOSED ROOM. Wow.
Well, LET ME TELL YOU.! These are fantastic. I enjoy the different settings and filters for the different environments. Plus the fact that these ACTUALLY DO LAST ALL DAY FOR UP TO 16 HOURS. How do you get that much battery in such a tiny device? (You should partner with Samsung, so my phone would last.) LOL
Plus now that I've been wearing them every day, all day, I don't even notice them. I actually have to reach up and make sure they are still there! The charging case is also way cool. How inventive! I happy with my investment.
So in closing I WILL get back to you down the road with updates. Please keep up the GREAT WORK!
Response from EargoJun 7, 2023
Wow! What a GREAT Eargo review! Thank you for sharing.
LA
Lee A.
I HAVE BEEN AN EARGO USER FOR SEVERAL…
I HAVE BEEN AN EARGO USER FOR SEVERAL YEARS. MY FIRST SET WAS THE EARGO NEO. IT MADE A WORLD OF DIFFERENCE IN MY LIFE AND MARRIAGE. NOW SHE SAYS "DO YOU HAVE YOUR HEARING AIDS IN!!" LOSING YOUR HEARING MAKES YOU WANT TO AVOID SITUATIONS SOCIALLY, AS YOU CANNOT HEAR WELL. NOW I FEEL MORE CONFIDENT, BUT WITH REALLY LOUD CONVERSATIONS, I JUST MUTE THEM!! I NOW HAVE EARGO 5 AND I AM VERY PLEASED. THE BIGGEST REASON TO CONSIDER EARGO IS THE CUSTOMER SERVICE. IT IS TERRIFIC. I HAVE MY OWN CONSULTANT, SARAH, AND SHE IS ALWAYS THERE TO HELP ME. THESE ARE NOT THE COSTLY BEHIND THE EAR UNITS THAT PROBABLY ARE BETTER FOR SOUND QUALITY, BUT I HEAR WELL AND THOSE MASKS WE HAD TO WEAR, NEVER PULLED ONE OUT, AND NO ONE KNOWS I WEAR HEARING AIDS!! THEY HAVE A MONEY BACK 45 DAY GUARANTEE, SO WHY WOULD YOU NOT TRY THEM OUT.
Response from EargoJun 7, 2023
We appreciate you staying with Eargo over the years. Thank you for sharing your experience with both the hearing aids and the terrific support you've received!
KM
Ken M.
Eargo's are the best
Eargo's are the best, I've had a few different hearing aids & I don't think any are perfect but I am very happy with mine & I wear them every day! Highly recommend!
Response from EargoMay 25, 2023
We appreciate the Eargo recommendation and the great review!
AP
Anne P.
Very Satisfied
I purchased the Eargo 7 over a month ago and have been extremely satisfied. One thing that really stands out is their customer support. I was hesitant to purchase, what is essentially a medical device, online. Eargo professionals have been available both online and by phone. Prior to completing my purchase, I found them to be available to answer questions without an aggressive sales pitch. The app makes minor adjustments easy and discrete.
Response from EargoMay 16, 2023
Thank you for sharing. So happy that you are doing so well and are extremely satisficed with your Eargo 7 hearing aids!
BS
Bob S.
Great Device! Unbelievable Customer Service!
Can't tell you what a great change my Eargo7s have made in my life. I put them in in the morning and don't think about them until I take them out a night. And my hearing is so improved. Also Eargo's customer service is unbelievably good. An audiologist is a call away and so helpful. Honestly...I couldn't be happier and recommend Eargo7s to everyone who needs them now or almost certainly will need them in the future.
Response from EargoMay 15, 2023
We're so glad to hear that Eargo hearing aids have made such a great change in your life. Thank you for the recommendations!
JM
July M.
Eargo7 - Fantastic hearing aid
I have been wearing hearing aids for about ten years and the Eargo 4,5,6 and 7 for past 5 years.
The Eargo7 is far and away the best hearing aid and iPhone App I have experienced. The ability to hear speech in large rooms and in noisy environments is amazing. I have moderate hearing loss but was not able to hear with previous aids in similar situations.
Response from EargoMay 15, 2023
We appreciate you staying with Eargo all these years. It's great that you are doing so well with the Eargo 7s!