Stephen K.
Resolution of a technical problem
I had an issue with communication between the phone app and the hearing aids via the hearing aid charging saddle. I contacted Eargo and very quickly had guidance as to the method to correct the problem. It required having them transfer me to somebody in tech support who gave me instructions which I followed and it resolved the circumstances. Every instance of having a need to communicate with Eargo has been quick, responsive with an upbeat and cheery tone, and most importantly successful
Response from EargoNov 24, 2023
We're so happy to hear that you've received excellent support from the Eargo team!



