EargoReviews of eargo.com

I purchased my first ever hearing aids from Eargo and am completely satisfied. They did take some time to get used to, especially the background noises I have been missing for years! I had a problem with the charger and customer service responded promptly and sent a new one immediately!

After a few weeks of purchasing EARGO 7 (initial learning curve), I was very happy with the product and glad I made the purchase. The Eargo team had an excellent follow-up program to make sure everything was 100% satisfactory. I find this refreshing, to stay in touch with customers to help answer any questions. The 45-day trial gives reassurance and comfort for a large purchase. The APPs (Android) is very Intuitive and user-friendly, easy to switch settings (watching TV, restaurant..etc). Would highly recommend this product.

Prompt, helpful and efficient support services were provided when my Eargo devices were not holding the battery charge for the expected 14-16 hrs. I reached out to the support team, they guided me through the testing and reset of the devices. When the problem persisted, they sent out a replacement, under warranty, at no cost! Annie was amazing - professional, attentive and super helpful! This kind of support and service will keep me coming back - I'm now on my 4th version of Eargo devices.

I had the EARGO 5s for about two years; and although I was pleased with them, I decided to take advantage of the special offer to upgrade to the 7s. It was absolutely the right decision for me. Although my hearing has declined in the past 2 years, the EARGO 7s have made a difference and improved my quality of life. They seem to be more comfortable such that I don't even notice that I have them in my ears. I am happy with the improved battery life, and the sound quality and adjustability. I even wear them in my fitness classes so I can better hear the instructor. EARGO customer service has been outstanding every step of the way. They are a bit pricey, but to me they are worth every penny.

There’s two things that may deal with this company. When is the quality of the hearing aids. And two is the technical support that they provide if you have an issue. Eargo is a great company to do business with.

From my initial communications with Karina P to follow-up discussions with Raquel, my experience with Eargo customer service has been outstanding. I migrated from the Neo HiFis to model 7 and I couldn’t be more pleased. With the Eargo app, I’ve been able to zero in on the best quality hearing I’ve experienced in years. I don’t have significant hearing loss, but enough that I really needed to do something. My professional, as well as my personal life was suffering. But now I’m back to all cylinders! I also really appreciate the muted black model 7s. They are truly discreet, which is super important to me. Thank you Eargo!

I bought my first Eargos hearing aide in 2018. I have had great hearing with them. So easy to use and charge. They fit so well that no one knows I have them in. I have had a couple of issues but the customer service Dept. has taken care of it. I will not buy from any other company. Just bought the Eargos 7. They are Even better.

I have had them and been using them for about 7 weeks now. All I can say is that they are exactly as advertised. The first time I wore them around family, I had to tell them (after a while) that I had them on. No one could see them but they did notice that I was acting differently. I could actually understand everything that was being said and didn’t have to ask anyone to repeat themselves. I now refer to them as my clearingaids because that is exactly what they do (clear things up). My wife is happy, my family is happy, and I am very happy. The support from the Eargo company and support team has been exceptional from the first time I spoke to them. The instructions and videos make it extremely easy to set the hearing aids up and maintain them to keep them in top order. I would recommend cleaning them every night before placing them in the charger. They will then be ready to go the next morning. The product may seem a little pricey compared to the cheaper products you see advertised,  but I would highly recommend them. This is a case of “you get what you pay for”.