Tucker T.
Great technology combined with…
Great technology combined with responsive customer service provided by smart folks
Response from EargoDec 26, 2023
Thank you for sharing your thoughts on Eargo!
Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 268 reviews with 5 stars · Clear filters
Tucker T.
Great technology combined with responsive customer service provided by smart folks
Response from EargoDec 26, 2023
Thank you for sharing your thoughts on Eargo!
Marlene S.
Customer service and these are the 0NLY ones that comfortably fit in my very small ear canal.
Response from EargoDec 19, 2023
Thank you so much for your Eargo review! We're so glad that you found our hearing aids and that they fit comfortably.
Mark C.
I love my new Eargo 6. This is my third version from Eargo and they keep getting better every time. This last release (Eargo6) is by far the best. The sound is awesome, maintenance is easier and the new Sound Match function is the cat's meow!
Response from EargoDec 19, 2023
We appreciate you staying with Eargo. Awesome review!
Steven H.
I did not get a hard sell and my questions were answered honestly and in great detail.
Response from EargoDec 19, 2023
We're always happy to help answer any questions or address any concerns that you may have about your hearing and Eargo. Thank you for sharing!
John F.
I have well not good hearing, but not terrible either. I use the aids when going out to hear conversations in restaurants and other venues, I now can go out to dinner at a dinner with a show venue I can hear my friends. These hearing aids are by far the best ones in terms of sound quality and background noise reduction. I like the different volume levels for different situations. Plus, they are amazingly comfortable. After a bit, I do not even notice them. Worth the investment for me. The small portable case also acts as charging base and it also helps carry and store the pieces safely, but the top comes off too easily and needs a small redesign to provide a latch to ensure the case does not open by mistake. They are tiny, discreet, and comfortable. Best of all, they are effective. I had doubts when I first received them and spent time talking to support staff to find out what I was doing wrong and better ways to work with the aids, the staff was incredibly supportive and helped me to achieve my desired hearing levels. My left ear has a large canal that with the large petals works great, my right ear has a small canal, and the medium petals are still a bit too large and could use a smaller petal I believe. The iPhone application is easy to use, but I wished it gave status information, like battery levels, and other status items.
Response from EargoDec 19, 2023
We're so glad to hear that you are enjoying your Eargo hearing aids!
Ron F.
I have been an Eargo customer for more than three years and I couldn’t be happier. My Eargo devices have changed my life. My wife and I enjoy going to the movies and live theater. Prior to getting my Eargo devices, I had great difficulty hearing the dialog in movies and had to use assistive hearing devices at live theater. I know don’t miss a word! I love the ability to adjust my Eargo devices using the app on my phone. I can actually hear conversations at my table in a noisy restaurant. Customer support is outstanding. The support team does everything possible to make sure that you get the most from your Eargo hearing aids.
Response from EargoDec 19, 2023
We really appreciate the kind words regarding your experience with the Eargo hearing aids and the support you've received!
Randall Y.
I have had my Eargo 7's since April 23. The set up, follow-up and performance are amazing. In the ear, rechargeable hearing aids are great for my active lifestyle. Using the app I am able to adjust to every environment. Especially good in noisy places like restaurants. Rechargeable case is practical and convenient. Really good company and people.
Response from EargoDec 19, 2023
This is the best review ever. Thank you for sharing!
SAM C.
I recently bought the Eargo #6 and I like them a lot. The amplification and clarity have me not only hearing the voices in the room, but also understanding what is being said. I have been using hearing aids for 8 years and was never really satisfied until I got the Eargo. I also love the ease of putting them in my ears and the ease of caring for them. Great product
Response from EargoDec 19, 2023
It's so nice to hear that you found Eargo hearing aids and you are doing well with them!