Eargo is an American hearing aid company based in San Jose, California with dedicated licensed hearing professionals and online guides to provide all the support you need on your hearing journey. Hear life to fullest with Eargo's medical-grade, virtually invisible, completely rechargeable hearing aids.
Eargo (eargo.com) has 317 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
eargo.com
Website
eargo.com
Category
Vision & Hearing
Location
Mountain View, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My Eargo 7's are a remarkable piece of technology, very discreet and comfortable to wear, with good battery life and a well-designed charger/carrying case. Best of all they can be personalized with the "Sound Match" on the Eargo App for really good performance. The company staff were friendly and helpful.
GR
Graham
I love my Eargo 7's
I love my Eargo 7's! I'm amazed that they help me to hear everyone at the table in a noisy restaurant, which is what frustrated me (and my family!) before I wore hearing aids. They are very comfortable, I can happily wear them all day when I need to. Battery lasts best part of a full day before needing a recharge.
I wish it was possible to replace the battery, because as it stands I'm looking at buying a replacement set in about 3 years' time, but all things considered these are a miracle for the price. My family didn't even know I was wearing them at first, they are almost invisible!
LE
Lewis
My new EARGO hearing aids are…
My new EARGO hearing aids are outstanding. The ability to make program and background noise adjustments as well as volume, makes the experience an exceptional one. I tried cheaper brands. It was a waste of time. Eargo is the should be the first choice.
EM
Eric M.
High quality Product and Great Customer Service
The high quality of the product (Eargo 7) is matched by the great customer service at Eargo. I'm 1.5 months into my first-ever hearing aids and am very pleased with this company.
MI
Michael
I just bought my second pair of Eargos
I just bought my second pair of Eargos, the newer model 7. Much improved from the original Neo model, controllable from your smartphone, better charger arrangement, easier to use. Great product!
WF
William F.
I've been using Eargos for almost 5…
I've been using Eargos for almost 5 years. Recently upgraded to Eargo 7 and I couldn't be more pleased with the new features, product quality and my enhanced hearing. No one realizes that I wearing hearing aids.
LW
L W.
Life changing for small ear canals
Life changing! I have been using my Eargo 7s for about 3 months and these hearing aids perform as advertised and my hearing professional is extremely knowledgeable and so helpful.
My previous hearing aids were over-the-ear by Starkey. Aside from the ridiculous price and the constant rustling because of my long hair, the sound clarity was awful, especially listening to music. Every time I saw my audiologist to adjust the hearing aids' sound matching, the hearing aids always sounded "tinny". I live with deafening tinnitus - multiple levels and sound types - all of the time, 24 hours a day. With the Eargo 7s, I can tailor my listening preferences, on the fly, based on how loud my tinnitus is.
Also, I have very small ear canals and tested other CIC hearing aids. They were useless. With other brands, I would put them in my ear canals and all I could hear was myself. The best way I can describe it is if you close your ears with your fingers and start talking. This does not happen with my Eargo devices. They did take a little getting used to but Lindsey, my hearing specialist, provided tricks and tips on multiple occasions to get them to where they were a comfortable fit. Within a week of using them, I was hooked! They are perfect!
The quality of sound, the ease of the app, and the fit, not to mention the price, are so far above and beyond the competition. Love my Eargo 7s.
Response from EargoJan 31, 2024
We appreciate the review and comparison to your previous devices. We're so glad to hear that you are enjoying the fit, quality, app and performance of your Eargos, as well as a the support that comes with them!
MP
Maria P.
My Dad
As we age so unfortunately so do our parents. My father was having trouble hearing. We even thought he was not processing correctly because of the hearing issue. The grandkids felt he was yelling at them. They often avoided talking to him. His great grandson loved him but ran when he spoke. I could see he was isolating himself. He was not having the same fun conversations with the family. I finally convinced him to go to Best Buy to purchase hearing aids. When he saw how small the device was, he agreed to try them. I did the hearing test with him that prove to him he needed them. He put them on and now only takes them off to recharge them. He can have conversations! I just spoke to him on the phone and he was able to speak to me and understand everything I said. Before he got the eargo... he had his phone so loud his neighbors could hear the speaker and he could not. I see it has even improved his driving made him more aware. His processing has improved because he now understands what we are saying. I wish he had purchased eargo years ago. What a BIG difference a small device CAN HAVE! It gave him back quality of life. I also have never dealt with a company that has such helpful support. It is a pleasure to speak with representatives who speak English and fully know their product.
Response from EargoJan 31, 2024
Wow! What a wonderful Eargo testimonial. Thank you so much for sharing this!