Chase Manhattan BankReviews of e.chase.com

This bank is not only discrimminating and racist but they are high way robbers. Out of the blue after over 10 years banking with this bank, they closed my account!! When asking what the heck why, they claim they have the right to close any account at random. The discrimmination I cannot discuse until it is filed. NEVER USE ONE OF THEIR FREEDOM CARDS OR ZERO INTEREST CARDS. THE INTEREST IS HIGHER THEN YOUR PAYMENTS!!! When I realized the high interest I was paying I had my balance transferred to another bank.!! This was in about May 2024. Nearly six months later I get a notification on my new bank regarding my credit. Found that Chase put a $43 charge defaulted on my clean credit!!! They never called me to say I owed anything, nor sent a letter about a $43 ! When I disputed it they continued to claim I owed them this amount and started charging me INTEREST!! i REPORTED THEM BOTH to the Finanicial banking and the BBB. They still refuse to move the charge off my credit report. I WILL NOT PAY THEM $43 as when I transferred the balance of my account there was no balance left!!! Worst!! they did not informed me direct!! They just put it on my credit report!! STAY AWAY FROM CHASE.! THEY ARE NOT ONLY GREEDY BUT THEY ARE RACIST. OF which I am filing a complaint!! The date listed is not specific as it was about May 2024. Saw on my credit report October 2024

Deliberate obfuscation, deliberate removal of access to phone support if you lose your card. The phone tree is deliberately designed so you CAN NOT get access to a phone rep to cancel your account or get service regarding automatic payments. This is to prevent you from STOPPING automatic payments. Answer is to call a different number like brokerage and tell them they story

Someone took $300 out of my account at CVS. I never go to CVS. I reported it to Chase. They said they investigated it and there was no fraud. I asked them to tell me what they investigated. They wrote back saying they investigated. Oct. 12 - Took my $100 at CVS Pharmacy #00762 Amherst NY, recorded in my account Oct. 15. Oct. 12 - Took my $100 at CVS Pharmacy #00618 Amherst NY, recorded in my account Oct. 15 Oct. 13 - Took my $103.06 at CVS Pharmacy #02481 King of Prussia PA, recorded in my account Oct. 15 I reported it on Oct. 15, Claim #324998836530001. My debit card number ending 4980 was used and the money came out of my checking account ending 0630. Oct. 21, Chase reported to me that they investigated and I authorized the transaction. I asked for the information they used in their investigation. Oct. 29, Chase reported to me that the information they used was the information they used in their investigation (whatever that means). The money was apparently taken by someone who was traveling in New York and Pennsylvania. On October 12 I was at home in Sebring, FL, recovering from Hurricane Melton.

I’m a small business owner that uses chase for accepting credit cards. I have been a chase customer for almost 2 years and have used their credit card processor for over 5 months. In 5 month I have had over 72,000 dollars in charges with 0 dispute or charge back and chase wepay decided to close my account. To make it worse they are not refunding any of the money they’ve collected for at least 120 days. Interestingly, they said my account was closed because of potential high risk of charge back when there has not been a single one to this date. Furthermore, they like to play with your emotions. Closing my card professor and withholding my money is stressful enough, after I filed an appeal for the the funds to be released, they initially denied it, but on second appeal it was approved only to get a rejection letter hours later, again. Shame on you, Chase business. Your personal side has a fantastic customer service, and by outsourcing your payment acceptance method on the business side, you will be like the other big bank that no longer exists because your customers will runaway

Never bank with these crooks. Held up my wire transfer for 3 days cost me my house and $50000.00 for no reason. Customer service e is no excitant and was no help at all .local branch manager was rude and non helpfull. I would never recomend this bank to anyone ..EVER

Chase used to be wonderful. If a had an issue, it was usually resolved with efficiency and grace. No longer. I was charged a $25 monthly fee for a savings account which supposedly dipped below the threshold for it to be free. I asked them to point out when that happened and they got back to me with an offer of a savings account that only costs $5 a month. REALLY? $5 or $25 for holding my money and giving me virtually zero interest? What's with having to pay a bank to keep my money? I am livid. And I am so out of there.

I have been a client for almost 40 years, starting when I won an account for high school student achievement. There are numerous branches full of helpful people, disappointing me three times (lost a star), while getting it right on over 50 other branch visits (not counting machines). The machine network is good but similar to everyone else. The online banking application has always been first rate and continues as such to this day.

By far the worst customer service ever encountered, incapable of reading and understanding issues, respond with robotic drivel , Philippines service centre just so bad . Closed account and move savings to Goldman sacs, so much better all round .