Chase Manhattan BankReviews of e.chase.com

CUSTOMER SERVICE IS LIKE TALKING TO A STONE, ABSOLUTELY HORRIBLE MAY NEVER BANK WITH THEM AGAIN.

The reason I joined chase as my 2nd bank was because they are the best face to face bank for my needs to be absolutely met with the best and most courteous tellers and GM and Regional Mang's. I've been very happy with them! Coming back to them as my 2nd was the best move for me to make. Plus me having to put a shout out to the Yucca Valley,CA. Branch of chase for the greatest people I've had to deal with for restarting a new account. To the regional mang...ma'am thank you for your kindness in dealing with the scam I brought to your attention I really appreciate your help and understanding in that matter 💯🔥😁.

Years ago, I chose this bank for a business account to import goods from overseas. They lost our very first wire and could not find it for close to 60 days. Set our timeline back 2 full months without any legitimate reason/s for their losing our funds. They had no remedies and were completely incompetent in tracking down the 5-figure wire. I moved to a location where there was a branch near me and have been doing business with them for a few years now, unscathed. They have given me excellent lines of credit/offers, etc. Their apps and CS are easy to deal with.

My experiences with chase have mostly been good up until recently .my wife and I returned from a trip to Bermuda. While there I had to withdraw Bermuda currency. I still had 50 dollars Bermuda dollars left so I tried two chase banks in the vicinity of my job. Both kindly refused to exchange the currency. I called customer service and the representative told me it was each branch discretion to accept or not and advised me to call banks in my neighborhood. I did send a email asking if I could be notified of a branch that accepts the money but to no avail.

I have been banking with Chase for many years now, and for the most part they have treated me good. I plan to keep using Chase unless there are some changes in the future.

I would not even give them one star! After 30 years of banking they let someone file a fake power of attorney and add themself to her bank account! They told the bank she had Alzheimer’s! After several tries to remedy this condition my 85 year old mother was exhausted! We showed them she legally rescinded the fake POA! We recorded it at the Courthouse! They let an arrogant grandson disrespect her and his father and get away with his continued fraud and harassment! We had to get our local police involved and Chase never got her money back to her account! Ludicrous!

THIEVES!! Time for another lawsuit!!

368 9th Ave New York, Ny Don’t bank here. They have a banker that works there named Lilia Mahmoudi. She should not be trusted or in the position she is in if you ask me. She entered into financial agreements with me on a personal level. Then proceeded to abandon her responsibilities as soon as things didn’t work out the way she wanted it. She went behind my back and tried to remove herself from the joint loan without notifying me which is considered fraud if she was successful. The loan isn’t with chase bank. I tried to file multiple complaints to the bank carrying the loan as well as chase bank. Pretty sure nothing was done about it. Now I can only warn people of the type of person she is and hope it helps others avoid dealing with her. I have been a chase bank customer for over 20 years. I am now considering changing banks. If they have more people like her working there I want no part of that bank. If she was willing to do that to someone she knows I would hate to see what she does to someone she doesn’t know.