e-ville.com is a home electronics e-commerce company headquartered in Finland that offers quality products at competitive prices.e-ville.com reached an important milestone in spring 2022 when Verkkokauppa.com, Finland's leading home electronics retailer, acquired the company. Leveraging Verkkokauppa.com's established presence and seamless infrastructure, it allowed e-ville.com to expand its reach in the Nordic market and beyond. The co-operation between e-ville.com and Verkkokauppa.com marks a strategic move to strengthen market position in the competitive e-commerce sector by offering customers a wider product choice, improved services and more efficient delivery options.A large part of the core of our business is our central warehouse in Jätkäsaari, Helsinki, from where we handle customer orders with the highest accuracy and efficiency. Through optimized logistics and cooperation with local partners, we can offer fast delivery throughout Sweden and the Nordic region.
e-ville (e-ville.com) has 291 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
e-ville.com
Website
e-ville.com
Category
Wholesale
Location
Mäntsälä, Maine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 34% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I ordered a LG C5 OLED TV but they sent me some QNED TV instead and then emailed me saying that the TV i ordered is out of stock, but when i look on their website they have many of the C5's in stock as other duplicate articles but for a higher price then they say that its not the same TV, but it is and they refuse to send me the C5 TV. Now i Have to contact the European Consumer Centre (ECC).
(Update)
The good thing at least is that they reply fast via email.. Hopefully they can send me the correct TV as they have several in stock. Will update review when the case is closed.
HE
Henke
Felaktig produktbeskrivning
Felaktig produktbeskrivning, vilket de medger. Vägrar kompensera fullt för utebliven hårddisk i produkt alt. skicka korrekt ersättningsprodukt.
Avråder starkt från denna säljare.
MU
Mujtaba
Köp ALDERIG något från e-ville
Köp ALDERIG något från e-ville
Köpte en 75 tum tv via CDON fick hem 32 tum istället. Skickade tillbaka och har ringt och mejlat fram och tillbaka men de vägrar skicka min tv och svara inte riktig på mitt mejl. Har kontaktat CDON de skickade oxå mejl till E-ville men fått inget svar. Det har gott 40 dagar sedan jag beställde fortfarande inte fått något tv. Riktig bedrägeri!!!!
CI
Constantinos I.
Absolutely a scam of a company
** The scam continues after posting at the price quoted below by the company - delivery to ombud. They say I should post directly to them. See what they wrote below " PostNord's published standard price for a domestic parcel of up to 10 kg when purchased at a service point is currently 257 SEK" when I did as they requested instead of posting for 800 sek they reply this:::
They are cheaters!!! Liars read mail below. Thieves.
"Upon checking the tracking information, we noticed that the package has been directed to a local pickup point (ombud). For us to process your return and issue a refund, the package must be delivered directly to our return warehouse address.
Please contact PostNord as soon as possible to request a delivery redirection to our full return address. If the package remains at the pickup point without being delivered to our warehouse, it will eventually be automatically returned back to you."
Absolutely a scam of a company. I ordered two TVs- they don't work. They refuse to take them back unless I pay shipment and they are based in the middle of nowhere in Finland. Scam site , very poor customer service. Pay a little more and avoid them.
* Finally after 18 emails I get instructions on how to return TV at a cost of 800kr - might as well be bssed in Mars - we shall see if I get any money back. Just to say additionally the Frame TV doesn't update from smart things but am trying to fix that here through Samsung after the customer service I experienced from the other TV.
** Not sure what you are saying. It cost me 800 kr to return via postnord. I tried to cancel product and was replied to 3 days later that it had been sent and I should order a new one and you would help me with the return. I ordered a new one - and they both arrived at the same time - basically the help.I got was it's your responsibility deal with it. Poor customer service. Still no refund for 4000 that the tv cost.
Response from e-villeSep 20, 2026
Hello,
As the review has been updated again, we would like to clarify the timeline and circumstances of this case.
The first TV was ordered on 05/09. You subsequently contacted us asking to cancel it because you had ordered the wrong TV. By that point, the order had already entered the dispatch process and could no longer be stopped. You then placed a second order on 06/09.
When both TVs arrived, you confirmed to us that you wanted to keep the second TV and return the first one because it was the TV you did not want. At no point during this correspondence did you report that either TV was defective or not working.
We accepted the return and provided return instructions. The TV does not need to be returned to Finland; the return is handled in Sweden.
Regarding the 800 SEK mentioned in your review, this is not a fee charged by e-ville.com. According to your latest update, this was an amount you paid directly to PostNord. For comparison, the returned TV weighs 10 kg including packaging and measures approximately 109 × 65 × 12 cm. PostNord's published standard price for a domestic parcel of up to 10 kg when purchased at a service point is currently 257 SEK. We therefore cannot explain why you chose or were charged an 800 SEK shipping service by PostNord.
As the first TV was ordered incorrectly and was not reported as defective, the customer is responsible for the return shipping cost in accordance with our published return terms.
Once the returned TV has been received and the return processed, the order will be refunded accordingly.
We understand that you are dissatisfied with the experience, but we feel it is important that the facts and timeline of the case are represented accurately.
Best regards,
e-ville.com
IT
Itstacy T.
Dåligt upplevelse
Önskat att kollat på bedömningen innan beställer från dem😭. De svarar inte heller rekommendera absolut inte det här företaget
Response from e-villeSep 20, 2026
Hej,
Tråkigt att höra att du har fått den upplevelsen. Vi kan tyvärr inte hitta någon beställning eller något kundärende som vi kan koppla till detta omdöme utifrån den information som finns tillgänglig.
Vi gör vårt bästa för att besvara alla kundärenden inom 24 timmar på vardagar. Kontakta oss gärna på [email protected] och ange ditt ordernummer, så hjälper vi dig att undersöka vad som har hänt.
Vänliga hälsningar,
e-ville.com
VL
Victor L.
Inga konstigheter!
Köpte en Reolink Elite WiFi och den var överlägset billigast på e-ville.com, ca 6-700kr billigare.
Leveransen gick fort och inga konstigheter med produkten.
Nu en månad senare kan man dock få den en hundring billigare på kjell.se
Response from e-villeSep 20, 2026
Hej,
Stort tack för din recension! Kul att höra att du hittade Reolink Elite WiFi till ett riktigt bra pris hos oss och att både leveransen och produkten levde upp till förväntningarna.
Priser kan såklart förändras över tid, men vi hoppas att du känner dig nöjd med ditt köp och hälsar dig varmt välkommen tillbaka!
Vänliga hälsningar,
e-ville.com
RS
Roberto S.
Vi kan inte returnera denna produkt
Vi kan inte returnera denna produkt, då det kostar 445 kr till Polen.
Vi kommer aldrig mer att handla på CDON då det är omöjligt att veta var varorna kommer ifrån,
och vad en retur skulle kosta. Skulle inte heller rekommendera någon att göra det.
Response from e-villeSep 20, 2026
Hej,
Det verkar tyvärr ha skett ett missförstånd. Vi har ingen returhantering i Polen och våra returer från svenska kunder skickas till vår returadress i Sverige.
Vi kan inte heller hitta någon beställning hos oss utifrån de uppgifter som finns tillgängliga i recensionen. Eftersom CDON är en marknadsplats med flera olika säljare är det möjligt att recensionen avser ett köp från en annan säljare.
Om beställningen är gjord från e-ville.com via CDON får du gärna kontakta vår kundservice med ditt ordernummer, så hjälper vi dig självklart att reda ut detta.
Vänliga hälsningar,
e-ville.com
JR
Johan R.
grym firma bara positivt ++++
ända tråkiga är ingen kundtjänst man kan ringa.
annars 10 av 10 beställde en samsung 98” leverans 3-4 dagar. den kom på prick 3 dagar direkt av samsungs fabrik.
trevlig fraktkille som hjälpte in i hemnet då man inte kan bära den själv.
Response from e-villeSep 20, 2026
Hej,
Stort tack för den fina recensionen! Härligt att höra att din Samsung 98” levererades snabbt och att chauffören kunde hjälpa till vid leveransen.
Vi tar även till oss din feedback kring möjligheten att nå kundtjänsten via telefon. Vi arbetar hela tiden med att förbättra vår service och uppskattar att du delar med dig av din upplevelse.
Vi hoppas att du får mycket glädje av din nya TV!
Vänliga hälsningar,
e-ville.com
