Otto S.
Khadijah Our Angel
Today we had the pleasure of connecting with a customer service representative named Khadijah. My husband and I filed our taxes almost two months ago and had yet to receive our refund. We had no problem with E-File before. Khadijah listened carefully and quickly discovered that we had made an error and proceeded to patiently walk us through correcting it and helping us file our taxes. She took the stress out of the situation and we plan to continue using E-File.




