DX SabersReviews of dxsabers.com

Never buy from this company please. They offer so-called high quality lightsabers but when I got my mystery box I had two faulty lightsabers I was offered a upgrade and never got them I got a fake tracking number and I have pictures text messages and emails to prove it. I have reported them to the FTC and the better Business bureau after exhausting attempts to try to rectify the situation with them and the company owner nothing was being done so I had to go to the extreme measures they keep deleting my comments from their pages because they want to look good to withhold their fake high quality image.

There sabers are awesome and they were kind enough to fix and help me with my sabers. Thank u Dx Sabers for helping me.

Took my son to Rangerstop convention in Orlando… 2025. Came upon Paul and the Sabers!! My son LOVED them. He picked a beautiful Black one. Which is truly amazing. It does a lot and the feel of it is outstanding .. Paul couldn’t be more helpful. When we got home we had a question which he quickly replied to.

I've waited almost 2 months for my sabers after buying one with a mystery saber at fantasy 2025. They keep giving me delivery dates, and telling me I will receive a tracking number, and whatever lies they can think of to not send me what I paid for. It's been a constant game of cat and mouse since the very beginning, not to mention the one I have is covered in dents, scratches missing bits. These people are a joke so don't buy from them.

BUYER BEWARE. STOLE $2000 Yoda Graflex that he said he would repair. Stole $400 for additional saber. Doesn't reply. Total thief and scammer.

The sabers look great and function extremely well. There are a lot of features and you get a lot for your money. They seem very high-quality after a couple of days reviewing them. We had some problems getting our sabers, but as I understand it, DX is completely revamping their customer service. Paul, the CEO got in touch with me personally to find out what our issues were and had our products in the mail the next day and even sent us a bonus light saber for our troubles. He followed up with me personally multiple times. I genuinely believe he is trying to turn the customer service aspect of his company around to match the quality of the products. Now that things seem to be on the right track with DX, I will purchase my next set of light sabers from them.

Excellent customer service.

PLEASE READ THIS REVIEW: below i have my whole story with DXSabers. below that, i have live edits from how my story panned out. please read for the whole story, its very important. tbh, i probably wont be buying from them again unless its in person. anyways, heres the story: i first bought from DXSabers at a comic con. worked great, i loved my saber and thought nothing of it. the quality was good, i even smacked it on the ground a bunch and it stayed the same. unfortunately, after maybe 3-4 months, the charging port started breaking. it stopped charging and i ended up with a useless lightsaber. thankfully, DXSabers says they have lifetime warranty. i contacted them via Instagram and the people were wonderful, very nice and helpful. they promised my saber to be to me by Halloween, which i was very grateful for. unfortunately, halloween came and went and no word from them. i asked for tracking Nov 1st and was ignored for over a day, so i left my first edit to the review. then all of a sudden they were interested in my case. they promised my tracking by Nov. 5th. i reached out and got an excuse for why it was being so late. ok fine, that sounds good, but a promise is a promise you should keep it. next, as i said, i was promised to have the shipping uploaded to my account by November 5th. i waited until November 14th before i finally contacted them again, to which i was met by no response for a while. i come to this website, and leave my second edit. bam, minutes after i leave my review they finally answered, but only after i left my review. then all of a sudden they wanted to help and talk. finally, i received my tracking. then it sat on "getting ready to ship" for 10 DAYS. finally, on November 26th, the core arrived. i've been using it for over a week now and it seems to be fine, so thats good. overall, i think the support people themselves are certainly very nice, however the people who actually ship and make the sabers are slightly less so. i'd say if you absolutely want to buy from them, buy from a booth or something at a con. other than that, expect some pretty long wait times (like others have said). i dont honestly know whether or not i 100% trust them or not, but i will say they have some good aspects and some really bad, slow aspects. if you made it this far, thanks for reading. Here are my edits that i made from the moment i started talking to them to the time i got the saber core. i rearranged them from oldest message (Oct. 21st, 2025) to youngest (Dec 6th, 2025) to make it easier to read: i'll admit, i've only talked with support so far. i talked with whoever is in charge of support and they were wonderful, very friendly and very helpful. i'll also admit i'm a bit worried to send my parts but i just want my lightsaber fixed, and i bought my saber from the con and the people there were very nice too, so i feel like it should be ok. i'll guess we'll see what happens. Edit: i was promised it would be repaired and sent to be by halloween. on November 1, i requested the tracking info, which i was promised i would have 5 days before halloween. it is now November 2nd, and i have been ignored for a day now. im going to keep waiting, but i am very unhappy with how this has been going. Edit 2: i was promised shipping and tracking by November 5th, it is now November 14th and i have not received anything, no email, no tracking, and most importantly, no fix. Final Edit: i received my core on Nov. 26, over a month of when i first started this whole process. core came in good condition, so far no issues with it. so whats the moral of this story? if you are going to buy from them, i highly suggest buying in person instead of online. it'll be quicker.